Helpful frameworks for discovery, design & organization of complex inputs.
"Planning user experience (UX) projects is a balancing act of getting the right amount of user input within the constraints of your project. The trick is to work out the best use of your time. How can you get the most UX goodness for your client's budget? This article explains how to choose the right mix of tools for the task at hand."
A high level overview of a generalized UX process. Call outs for different key phases.
"Axure is used by 80,000 design and business professionals and has probably become the number one prototyping tool of choice for UXers everywhere. Having used the tool for well over 5 years I now count myself as a bit of a black belt in Axure. As such I’d like to share some useful Axure hints, tips and advice."
"Whether you’re looking for inspiration on usable mobile UI design, user research and its application, or UX design trend tips, these 10 user experience experts should be the first stop on your journey to awesome UX."
"User Interface Design patterns are recurring solutions that solve common design problems. Design patterns are standard reference points for the experienced user interface designer."
"An overview of material icons—where to get them and how to integrate them with your projects."
"For many beginning designers, the toughest part of creating a UX portfolio is creating an effective one in a timely manner. We tend to be our own worse critics, and it’s not uncommon to feel the need to make a perfect portfolio before applying for a job. I suffered from this and made the mistake of updating my portfolio too slow."
Because user research goes beyond traditional quantitative metrics, it can be a challenge to present your case to executives in terms that matter to them. Questions like, “What’s the ROI?” don’t always have neat answers that can be responded to with a simple chart.Championing the cause for continuous user research is a challenge you and your team may be facing. Getting your stakeholders to shift their perception of user research from just a good idea to an essential part of the product development cycle may feel overwhelming at times, but with a bit of planning, it can be a lot less stressful—and more successful.
"From a workshop I facilitated at Vizthink 2009 on why stories are more effective than fact based methods at communicating complex ideas and inspiring people to want to change."
"The customer journey is at the heart of the digital transformation and tells the story of a customer's experience interacting with a company. While focusing on customer journey mapping as a means of improving customer engagement, satisfaction and long-term loyalty is gaining traction among marketers, there are two very different methodologies of how to approach it."