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Pages about the nature and logistics of running a business that sells premium WordPress themes and/or plugins.
Updated on May 23, 13
Created on Apr 04, 13
Category: Computers & Internet
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Chris Burbridge's List: WordPress Theme + Plugin Business
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here’s various bits of anecdotal evidence around to suggest support costs are actually huge. WooThemes’ recent switch to one-year-only support for new customers was a move cited as a result of spiralling support costs.
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can certainly believe support costs can eat up around 1/3 to 1/2 of revenue
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In some ways, we’ve found you can do more damage by being too responsive than being not responsive enough.
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