Dear Mr. Hildebrandt,
Hello from Amazon.com.
My name is Autumn Walker of Amazon.com's Executive Customer Relations. Jeff Bezos received your email and has asked me to reply on his behalf, taking any action necessary to assist you.
I understand and fully empathize with your desire to write epic novels using the "HP Pavilion TX1305US Notebook PC" offered in the "Amazon Customers Vote" promotion. I had similar hopes of producing my own work of greatness when I cast my vote.