Great description of PR role: live with one foot inside and outside the organization. Advocating for our clients and the stakeholders they impact.
The symmetrical model, over the past quarter century, has redefined PR’s role as that of boundary spanning. As the textbooks tell it — and as I preach it — PR professionals must live with one foot inside the organization and one foot outside it. We must advocate for our clients but also for the stakeholders they impact. We walk a fine line between organizational goals and goals of society — kind of like an ombudsman or arbiter.