Posted by Nicole Chapman on Sep 27, 2012
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Amber Higgins's List: Online Etiquette
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Online Etiquette
Below are the sources in which I used for the "Researching Creditable Resources" assignment.
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Grammar
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Tone Down Your Language. Given the absence of face-to-face clues, written text can easily be misinterpreted. Avoid the use of strong or offensive language and the excessive use of exclamation points. If you feel particularly strongly about a point, it may be best to write it first as a draft and then to review it, before posting it, in order to remove any strong language.
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Keep a Straight Face. In general, avoid humor and sarcasm. These frequently depend either on facial or tone of voice cues absent in text communication or on familiarity with the reader.
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Enter a general title or keyword in the subject line to help identify the purpose of the email
• Include a respectful greeting and closing
• Identify yourself, including both your first and last name
• Include the class name and section
• If you are asking a question, be specific
• Use proper grammar and complete sentences
• Make sure to capitalize words that should be capitalized, like the word “I” instead of “i.” Emails are NOT texts
• Be sure to spell out words, like the word “you” instead of “u”
• Be professional and try to keep a positive tone.
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Respect
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Respect other people's time and bandwidth - You are not the center of cyberspace.
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Respect other people's privacy - Of course, you'd never dream of going through your colleagues' desk drawers-so don't.
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- Attending school online takes classroom correspondence to a whole new level. It’s important to follow the guidelines of proper online etiquette to ensure good communication between you, your classmates and your teachers.
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Be Honest. Because tone is difficult to convey online, sarcasm or humor can easily be misinterpreted. Though you may be tempted to joke around with your classmates, something written for a laugh may offend others. If you are unsure whether your message will be misconstrued, consider using an emoticon to lighten the tone.
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Tone
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Mar 12, 13
Tone builds additional meaning into notes in dozens of ways. Emoticons and
acronyms are two well-known methods that should be used sparingly and only in casual
communications. Qualifying conjunctions, such as the word “but,” often convey the
opposite meaning from the literal words of a note: “We loved your class, but it is good to
have it completed.” Other kinds of expressions might also convey the opposite meaning.
For example, “no offense” usually means the writer is expecting you may take offense.
Some words or phrases tend to inflame people if not managed carefully. “Let me make it
perfectly clear” is a good example.
Much of the tone of notes is contained in the use of pronouns. “You” is the most
commonly misused pronoun. “You never let me finish my work” is an example. The
reader interprets this as an accusation or lecture and instinctively becomes defensive.
Whenever starting a sentence with “you,” check to see if it might send a wrong signal.
Overuse of the personal pronouns “I,” “me,” and “my” make the writer sound parochial
or egotistical. Too much emphasis on “we” and “they” will signal a competitive
atmosphere.
To maintain credibility, avoid using absolutes. “She has never done anything to
help us” is easily proven incorrect. Try to avoid phrases with double meanings, one of
which is sarcastic: “His diatribe at the meeting shows what an emotionally intelligent
leader he is.” Sarcasm is often disguised as humor, but it can quickly backfire with
uncontrolled distributions. Never write something in an e-mail that you would not be
willing to have anyone read, because literally anyone might receive a copy.-
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© Leadergrow, Inc. 2006, Robert Whipple
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Tone builds additional meaning into notes in dozens of ways. Emoticons and
acronyms are two well-known methods that should be used sparingly and only in casual
communications. Qualifying conjunctions, such as the word “but,” often convey the
opposite meaning from the literal words of a note: “We loved your class, but it is good to
have it completed.” Other kinds of expressions might also convey the opposite meaning.
For example, “no offense” usually means the writer is expecting you may take offense.
Some words or phrases tend to inflame people if not managed carefully. “Let me make it
perfectly clear” is a good example.
Much of the tone of notes is contained in the use of pronouns. “You” is the most
commonly misused pronoun. “You never let me finish my work” is an example. The
reader interprets this as an accusation or lecture and instinctively becomes defensive.
Whenever starting a sentence with “you,” check to see if it might send a wrong signal.
Overuse of the personal pronouns “I,” “me,” and “my” make the writer sound parochial
or egotistical. Too much emphasis on “we” and “they” will signal a competitive
atmosphere.
To maintain credibility, avoid using absolutes. “She has never done anything to
help us” is easily proven incorrect. Try to avoid phrases with double meanings, one of
which is sarcastic: “His diatribe at the meeting shows what an emotionally intelligent
leader he is.” Sarcasm is often disguised as humor, but it can quickly backfire with
uncontrolled distributions. Never write something in an e-mail that you would not be
willing to have anyone read, because literally anyone might receive a copy.
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© Leadergrow, Inc. 2006, Robert Whipple
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- Tone Down Your Language
Given the absence of face-to-face clues, written text can easily be misinterpreted. Avoid the use of strong or offensive language and the excessive use of exclamation points. If you feel particularly strongly about a point, it may be best to write it first as a draft and then to review it, before posting it, in order to remove any strong language.
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Copyright © 2013, University of Wisconsin Colleges Online
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Stay On Topic
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Stay on topic. While discussion is encouraged, rambling conversations aren’t conducive to a quality experience.
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©2006-2013 University of Phoenix, Inc
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Copyright 2013 Kent State University Kent, Ohio 44242 Phone: 330-672-3000
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Online Etiquette
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Remember The Human
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by Caroline Knorr | May. 5, 2011
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Remember the Golden Rule. Don't say something online that you wouldn't say to someone's face. And, according to BeyondNetiquette creator Marla Rosner, author of Digital Manners and House Rules for Kids: A Parent Handbook, you can actually take that a step further. If you do have something negative to say, discussing it in person is a better way to resolve your issues.
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Each culture, (and cyberspace has its own culture), operates under a system of rules that may not be explicitly stated but are expected and enforced all the same. When you enter any new culture you're liable to commit a few social blunders unless you know the rules. You might offend people without meaning to. Or you might misunderstand what others say and take offense when it's not intended.
The rules in cyberspace are intrinsically different than those of everyday life because cyberspace presents such a novel environment. Gone are the gestures, facial expressions, voice tone, laughter, body language and other features of human non-verbal communication that help inform our understanding of others.
To make matters worse, the logistics of communicating in cyberspace make it easy to forget that you're interacting with other real people -- not just ASCII characters on a screen, but live human beings.
So, as a result of missing out on important non-verbal clues, forgetting that people online are still real, and not knowing the conventions, well-meaning cybernauts can make all kinds of mistakes and miscommunications.
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Last updated 02/04/2013 20:13:21
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