AI's rapid progress has revealed an unexpected problem: its perfect memory may actually be its biggest weakness.
Instead of feeling helpful, an AI that remembers everything can come across as constant surveillance—creating a serious roadblock to trust. The solution is surprisingly human: teaching AI the art of forgetting.
Drawing on our experience as a UX design company focused on human-centered innovation, this article explores how AI memory can be reimagined to be clear, controllable, and truly people-first.
Read the article here: https://medium.com/design-bootcamp/what-if-forgetting-is-ais-most-important-feature-2f690069028c
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