Software-Maintenance
The first thing to understand is the basic concept of software maintenance. Every software and system used by a company is unique. Unless you are going for generic tools, customized software will require very specialized handling. Modifying the software after its delivery to correct any faults, bugs, and recurring issues to give the desired result, is a part of software maintenance. Also, changes that are eventually made to the software over time so it adapts to the changing work environment are a part of the maintenance work.
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