My company recently implemented an intelligent platform, Thanks Ben, which partially replaces HR work. At first, I was wary of it — it seemed that no technology could understand and solve all HR issues as well as a living person. But after working with the platform and communicating with Thanks Ben customer service , I realized that they really made a convenient and well-thought-out tool. The support service helped quickly figure out the settings and gave useful recommendations. Now the HR management process has become more transparent and automated, which has made life easier for both employees and management. I think such technologies are the future, but without good support, it is more difficult to implement them.
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