from web site
To complete your identity check swiftly, prepare a clear digital copy of your CNH (Carteira Nacional de Habilitação) or RG (Registro Geral) alongside a recent utility bill. Ensure the documents are not expired and all four corners are visible in the photograph. Blurry images or cropped documents are the primary cause for rejection, delaying your access to withdrawals.
This operator's account validation is a mandatory security protocol. It is designed to protect your account from unauthorized access and to comply with financial regulations aimed at preventing fraud. The procedure involves cross-referencing the information you provided during registration with the details on your official documents. Any mismatch, such as a different address or name spelling, will trigger a manual review, which can extend the confirmation period from minutes to several business days.
For the fastest processing, use the platform's dedicated mobile application to submit your documents. The app's camera function is optimized to capture images that meet the system's quality requirements. Failure to complete the personal data confirmation will result in restrictions on your account. While deposits might be possible, functions like processing payouts or participating in certain promotions will remain locked until your identity is successfully confirmed.
To finalize the account confirmation, submit a clear, unedited photograph of your government-issued identification. The image file must be a JPG or PNG, with a size under 10MB. Ensure all four corners of the document are visible and all text is legible.
Acceptable primary identification documents:
A secondary document is needed to validate your address. This document must be dated within the last three months.
The name on your submitted documents must exactly match the name used to register your account on the service. Any mismatch will halt the customer due diligence procedure. Avoid using flash photography, which can cause glare and obscure details on the document.
Submit a clear, color photograph of one valid government-issued photo ID. Acceptable documents include a National Identity Card, a Driver's License, or a Passport. The document must not be expired. Capture the entire document, showing all four corners, without any part being cropped or obscured. Avoid flash glare that might hide information.
Provide a document confirming your current address, issued within the last 90 days. Suitable options are utility bills (water, electricity, internet) or a recent bank statement. The name and address on this document must exactly match the details provided during registration and on your identity document. Digital PDF statements are often accepted if they are original and unaltered.
You will need to take a self-portrait holding your chosen identity document open next to your face. Your face must be fully visible without hats, sunglasses, or heavy shadows. The information on the ID card in the photograph must be readable. Hold the camera steady to prevent blur. This step confirms you are the legitimate holder of the submitted identification.
Access your user profile and navigate to the section labeled 'Verification' or 'Document Upload'. This area is typically located within your account settings menu.
Select the type of identification you intend to submit. Accepted forms include a valid Passport, a national identity card (like the RG), or a driver's license (such as the CNH). Confirm the document has not expired before proceeding.
Photograph your document with a high-resolution camera. The resulting image must be in color, showing all four corners against a plain, neutral background. Avoid using a flash to prevent glare and ensure no shadows obscure text or photos. Supported file types are JPEG and PNG, with a maximum size of 5MB per file.
For two-sided identification, such as an ID card or driver's license, you must provide separate, clear images of both the front and the back. Some validation procedures also request a photograph of you holding the document open next to your face. Your face and the document details must be fully legible in this picture.
You will also need to furnish a proof of address. A utility bill (electricity, water, internet) or a bank statement issued within the last 90 days is standard. The document must display your full name and the address you registered on the service.
After uploading all required files, finalize the submission. The operator's compliance team will then analyze the documents. https://sweetbonanza.it.com concludes within 24 to 72 hours. You will receive a notification by email or on-site message about the outcome.
Your document image must be perfectly clear and uncropped. Place your ID on a dark, non-reflective surface and use diffuse daylight, not a direct flash. All four corners of the document have to be visible. The system accepts JPG, JPEG, and PNG files, ideally between 1MB and 5MB, to retain detail without being too large.
Confirm that the name and address you registered with match the details on your submitted documents exactly. A single mismatched initial or an old address will cause a failure. For a recent address change, upload a utility bill or bank statement issued within the last 90 days that clearly shows your full name and current residence.
Submit only a valid, government-issued identification. Passports, national ID cards, and driver's licenses are the accepted standards. Documents like work badges, student cards, or expired IDs will be automatically declined. The expiration date on your document must be in the future.
If the upload process fails, first clear your web browser's cache and cookies. Temporarily disable any VPN or ad-blocking software, as these can disrupt the connection to the validation server. Attempting the upload from a different browser, like Chrome instead of Safari, can also resolve submission errors.
For the liveness check or selfie submission, position your face in the center of the frame in a room with good, even lighting. Remove any hats, glasses, or items obscuring your face. Maintain a neutral expression and follow the on-screen instructions for movement, like slowly turning your head, to complete the facial scan successfully.