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"Unsourcing", as the new trend has been dubbed, involves companies setting up online communities to enable peer-to-peer support among users. Instead of speaking with a faceless person thousands of miles away, customers' problems are answered by individuals in the same country who have bought and used the same products. This happens either on the company's own website or on social networks like Facebook and Twitter, and the helpers are generally not paid anything for their efforts.
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Gartner, the research company, estimates that using communities to solve support issues can reduce costs by up to 50%. When TomTom, a maker of satellite-navigation systems, switched on social support, members handled 20,000 cases in its first two weeks and saved it around $150,000. Best Buy, an American gadget retailer, values its 600,000 users at $5m annually.
Gamers have solved the structure of a retrovirus enzyme whose configuration had stumped scientists for more than a decade. The gamers achieved their discovery by playing Foldit, an online game that allows players to collaborate and compete in predicting the structure of protein molecules.
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"We wanted to see if human intuition could succeed where automated methods had failed," said Dr. Firas Khatib of the University of Washington Department of Biochemistry. Khatib is a researcher in the protein structure lab of Dr. David Baker, professor of biochemistry.
Remarkably, the gamers generated models good enough for the researchers to refine and, within a few days, determine the enzyme's structure. Equally amazing, surfaces on the molecule stood out as likely targets for drugs to de-active the enzyme.
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much attention has been given to the possibilities of crowd-sourcing and game playing in scientific discovery. Their results indicate the potential for integrating online video games into real-world science.
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My initial concerns about the current show were its sort of lack of perspective. The strength of a curated show comes from the choice and arrangement of the works, and I worried that with a crowdsourced show like this, it would be hard to form a central thesis. What makes each of these games influential and how will those qualities come together to paint a moving picture of games as an art medium? I wasn’t sure this list particularly answered those questions.
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They’ve avoided directly addressing the question of why are video games art, and instead danced around it, showing a number of wonderful games and explaining why each great. Despite this success though, I feel that the show was still damaged by the crowdsourced curation approach. While I agree that the player is a major component of games (as Abe Stein recently posted to his blog, “A game not played is no game at all”), the argument that because games are played by the public they should be publicly curated doesn’t necessarily follow for me, especially when the resultant list is so muddled.
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These websites started primarily as a way to provide funding for creative projects involving film, music and other art mediums. Scientists using crowd funding is a relatively new phenomenon. Here’s how The New York Times described it:
“As research budgets tighten at universities and federal financing agencies, a new crop of Web-savvy scientists is hoping the wisdom — and generosity — of the crowds will come to the rescue.”
“Most crowd funding platforms thrive on transparency and a healthy dose of self-promotion but lack the safeguards and expert assessment of a traditional review process. Instead, money talks: the public decides which projects are worth pursuing by fully financing them.”
. With Bowker reporting an "explosive growth" of 169% last month in "non-traditional" publishing, it's not just vanity projects that are taking the self-publishing route these days. Amazon announced last week that John Locke had sold 1,010,370 Kindle books using Kindle Direct Publishing, making him the first self-published author to join the "Kindle Million Club", alongside the likes of Stieg Larsson and James Patterson. Meanwhile, self-published authors Louise Voss and Mark Edwards currently top Amazon.co.uk's Kindle bestseller list, and say they're selling up to 1,900 copies a day of their jointly-written thriller, Catch Your Death. Faulkner award-winning author John Edgar Wideman last year chose to publish his new collection of short stories through Lulu.com; the site, offering authors an 80/20 revenue split, has published over 1.1 million authors to date, adding 20,000 titles to its catalogue a month. Writers around the world are getting their books to readers – and getting paid for it – without a publisher standing in between. Self-publishing, it seems, is becoming respectable.
Content farms, which have flourished on the Web in the past 18 months, are massive news sites that use headlines, keywords and other tricks to lure Web-users into looking at ads. These sites confound and embarrass Google by gaming its ranking system. As a business proposition, they once seemed exciting. Last year, The Economist admiringly described Associated Content and Demand Media as cleverly cynical operations that “aim to produce content at a price so low that even meager advertising revenue can support it.”
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As a verbal artifact, farmed content exhibits neither style nor substance.
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The insultingly vacuous and frankly bizarre prose of the content farms — it seems ripped from Wikipedia and translated from the Romanian — cheapens all online information.
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writers now have a different option: crowdfunding their next novel.
That’s the idea behind Unbound, a new site from the U.K. that allows donors to pledge cash to authors in exchange for things like signed hard copies of the book, goodie bags and invites to the launch party. You can even choose to fund the entire project, in which case you get … I don’t know, say, a back massage and a chicken dinner. The point is, you’re directly involved in the process.
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One thing is for sure–traditional publishing isn’t getting anymore lucrative. That means under the current system, if you’re not selling a sure thing, publishers probably aren’t going to buy it. Hopefully crowdfunding sites like Unbound can change all of that–it sure beats waiting for a wealthy benefactor, anyway.
A new website launched in Toronto allows the public to peruse all the current research on stem cells, as well as take a tour of a lab and stay updated on any specific disease — all in the hopes of educating us about a line of research that has huge potential to save a lot of lives. The ethical and political controversy hovering over work with stem cells, particularly embryonic cells — which have the biggest potential but pose the greatest ethical problems — has made work in the field particularly jittery; stop and go funding, as well as confusion about the concept in the public sector hasn’t made for the most ideal working conditions. Stem Cell City — an online portal launched yesterday may significantly contribute to the cause, its founding scientists hope.
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Public access to this type of interesting and very important research is crucial in many ways — researchers may not always get the support they need from federal sources, but private funding can quickly step in — in this case, over $20 million dollars were privately donated by the founders of a related center. Public support is also potentially important for the morale of the researchers, themselves — they may know that their work has the potential to save lives, but getting the support of the people they are working for would presumably be a good feeling. In general, this type of public-access set-up may also lead to spontaneous crowd-sourcing of ideas and knowledge (the site already has a function to ask researchers questions as well as direct funding at certain topics) — allowing people who are not necessarily formally trained, but may have the smarts and the desire, will surely lead to at least something mildly productive down the road. Above all, the initiative will shed light on a controversial but very important aspect of modern science.
There are many sources of potential artifact in the climate data. Where are the temperature stations located? Have cities built up near them over the years, leading to false warming? There are also artifacts in the time it takes for stations to report their data to central repositories, which then have to crunch the data. There are changing methods of temperature measurement of the years.
In addition to artifact in the gathering and reporting of the data, there are numerous trends in the data itself. There are multiple natural climate cycles, as well as short term anomalies (like volcanic eruptions) that need to be taken into account.
This is why sorting through all of this noise in the climate data is not for the amateur. Of course, now that climate change is a politically-charged issue, the internet if full of exactly that – amateur analysis of the data. This is definitely an area where substituting one’s own analysis for the consensus of scientific opinion is probably not a good idea.
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data may contain spurious patterns or results, depending on the methods used to gather that data.
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There are many kinds of false patterns in data other than sampling bias, and it often takes an expert to know how to interpret a complex data set. Meanwhile complex data can be presented to the public in a partial or deception way in order to create a false impression. The global warming controversy is now the poster child for this phenomenon. The notion that the planet is slowly warming and that human activity is playing a significant role is based upon large sets of data that has to be analyzed in very complex and subtle statistical ways. Both sides of the controversy point to biases or errors in the data that falsely make it look as if the Earth is or is not warming.
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In the modern era, how can a troubled nation that’s seeking to overhaul its government reboot its constitution in a way that involves the input of as many citizens as possible? Why, propose to draft the constitution online, and crowd-source the document from your constituents! That’s precisely what Iceland is doing — after weathering a couple nasty natural disasters and a devastating banking crisis, the small island nation is rebuilding its constitution with input from citizens on social media sites.
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The Guardian reports:
In creating the new document, the council has been posting draft clauses on its website every week since the project launched in April. The public can comment underneath or join a discussion on the council’s Facebook page. The council also has a Twitter account, a YouTube page where interviews with its members are regularly posted, and a Flickr account containing pictures of the 25 members at work, all intended to maximise interaction with citizens.
Meetings of the council are open to the public and streamed live on to the website and Facebook page. The latter has more than 1,300 likes in a country of 320,000 people. The crowdsourcing follows a national forum last year where 950 randomly selected people spent a day discussing the constitution. If the committee has its way the draft bill, due to be ready at the end of July, will be put to a referendum without any changes imposed by parliament – so it will genuinely be a document by the people, for the people.
Alexander Gorlizki is an up-and-coming artist, known for paintings that superimpose fanciful images over traditional Indian designs. His work has been displayed at the Victoria & Albert Museum in London, the Denver Art Museum and Toronto's Royal Ontario Museum, among others, and sells for up to $10,000.
Mr. Gorlizki lives in New York City. The paintings are done by seven artists who work for him in Jaipur, India. "I prefer not to be involved in actually painting," says Mr. Gorlizki, who adds that it would take him 20 years to develop the skills of his chief Indian painter, Riyaz Uddin. "It liberates me not being encumbered by the technical proficiency," he says.
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It's a phenomenon that's rarely discussed in the art world: The new work on a gallery wall wasn't necessarily painted by the artist who signed it.
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soaring prices and demand for contemporary art is spurring the use of apprentices by more artists. The art world is divided on the practice: While some collectors and dealers put a premium on paintings and sculptures executed by an artist's own hand, others say that assistants are a necessity in the contemporary market.
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You can crowdsource almost anything these days — news, music videos, fashion advice, your love life or even your entire life. While these examples are all very useful (or just plain amusing), there are a plethora of examples of how innovative entrepreneurs and eager philanthropists are using crowdsourcing techniques to improve local and global communities in real, substantive ways.
When people can learn what others think, the wisdom of crowds may veer towards ignorance.
In a new study of crowd wisdom — the statistical phenomenon by which individual biases cancel each other out, distilling hundreds or thousands of individual guesses into uncannily accurate average answers — researchers told test participants about their peers’ guesses. As a result, their group insight went awry.
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The effect — perhaps better described as the accuracy of crowds, since it best applies to questions involving quantifiable estimates — has been described for decades, beginning with Francis Galton’s 1907 account of fairgoers guessing an ox’s weight. It reached mainstream prominence with economist James Surowiecki’s 2004 bestseller, The Wisdom of Crowds.
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As Surowiecki explained, certain conditions must be met for crowd wisdom to emerge. Members of the crowd ought to have a variety of opinions, and to arrive at those opinions independently.
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Inundated by the deluge of information, and with little time on our hands, some of us turn to social media networks. Sometimes, postings by friends are useful. But often, the typically self-indulgent musings are not.
It's "curators" to the rescue.
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digital "curators" choose and present things related to a specific topic and context. They "curate", as opposed to "aggregate", which implies plain collecting with little or no value add.
Viewed in this context, Google search does the latter, not the former. So, who curates?
The Huffington Post, or HuffPo, is one high-profile example and, it appears, a highly-valued one too, going by AOL numbers-crunchers who forked out US$315 million (S$396.9 million) to acquire it.
Accolades have also come in for Arianna Huffington's team of contributors and more than 3,000 bloggers - from politicians to celebrities to think-tankers. The website was named second among the 25 best blogs of 2009 by Time magazine, and most powerful blog in the world by The Observer. -
By sifting, sorting and presenting news and views - yes, "curating" - HuffPo makes itself useful in an age of too much information and too many opinions. (Strictly speaking, HuffPo is both a creator and curator.)
If what HuffPo is doing seems deja vu, it is hardly surprising. Remember the good old "curated" news of the pre-Internet days when newspapers decided what news was published and what we read? Then, the Editor was the Curator with the capital "C". - 1 more annotation(s)...
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1. Distributed cocreation moves into the mainstream
In the past few years, the ability to organise communities of Web participants to develop, market, and support products and services has moved from the margins of business practice to the mainstream. Wikipedia and a handful of open-source software developers were the pioneers. But in signs of the steady march forward, 70 per cent of the executives we recently surveyed said that their companies regularly created value through Web communities. Similarly, more than 68m bloggers post reviews and recommendations about products and services. -
for every success in tapping communities to create value, there are still many failures. Some companies neglect the up-front research needed to identify potential participants who have the right skill sets and will be motivated to participate over the longer term. Since cocreation is a two-way process, companies must also provide feedback to stimulate continuing participation and commitment. Getting incentives right is important as well: cocreators often value reputation more than money. Finally, an organisation must gain a high level of trust within a Web community to earn the engagement of top participants.
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Secretary of State Hillary Rodham Clinton spoke in Washington about the Internet and human liberty, a Columbia law professor in Manhattan, Eben Moglen, was putting together a shopping list to rebuild the Internet — this time, without governments and big companies able to watch every twitch of our fingers.
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The list begins with “cheap, small, low-power plug servers,” Mr. Moglen said. “A small device the size of a cellphone charger, running on a low-power chip. You plug it into the wall and forget about it.”
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Kevin Rudd argued that Friedrich Hayek, a political philosopher admired by one of his opponents, held the twin beliefs that people were naturally selfish and that this was a good thing.
In fact, Hayek believed the converse - that our evolution in small bands on the African savannah had produced a species naturally given to group solidarity. And that was a bad thing, argued Hayek, because it was an obstacle to a free, modern society.
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A brief glance at our world, today and through history, confirms our natural tendency to solidarity.
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Since University College London began transcribing the papers of the Enlightenment philosopher Jeremy Bentham more than 50 years ago, it has published 27 volumes of his writings — less than half of the 70 or so ultimately expected.
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The painstaking job of transcribing often hard-to-decipher handwritten documents from history’s lead players — not to mention a lack of money — has meant that most originals are seen by a just a handful of scholars and kept out of the public’s reach altogether. After more than five decades, only slightly more than half of James Madison’s papers have been transcribed and published, while work on Thomas Jefferson’s papers, begun in 1943, probably won’t be finished until around 2025.
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