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ZapThink :: Research - Understanding the Real Costs of Integration
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IBM - Changing the way industries work: The impacts of service-oriented architecture - IBM Institute for Business Value studies
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LinkedIn: Answers: What's stopping you from ditching Microsoft products?
Maturity, stability and wide exposure to office products
Cost to migrate does not offer a business case; ROI after 5+ years?
Ability to operate and support
Doesn't bubble up as a priority item
Lack of support (for open source)
Microsoft products are a de facto standard
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Microsoft Seeks End To Identity Theft -- privacy -- InformationWeek
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Top Enterprise Web 2.0 Predictions For 2008 by G. Oliver Young - Forrester Research
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The Three Archetypes Of Innovation Management Tools by Chris Townsend - Forrester Research
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Facebook's Engagement Ads Require A Social Approach by Jeremiah K. Owyang - Forrester Research
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