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'Smart grid' is a term with as much buzz as any I've heard lately.  It's mentioned in conversations about climate change, renewable energy and new types of energy storage.  It seems that just saying "smart grid" several times in a conversation makes people think you're smarter.  But with all the buzz and money being spent to make our existing grid smarter, the least talked about but most important part of the smart grid is what's often left out - you.  The American consumer's acceptance of this new, intelligent technology is of paramount importance.

Here is the beginnings of a consumer charter for smart grids

smart grid charter consumer

In addition to the potential “prize” the Smart Grid might offer them, other consumer concerns must be addressed to gain their trust and comfort with the dramatic change the Smart Grid represents

smart grid demand response greenmonktv consumer

The energy companies in NZ are coming under fire because they have installed meters without the microchip that enables the meters to communicate with other devices, helping to reduce the amount of energy used in the home. However, as the meters do not have this microchip, there are no benefits to householders’ and only ‘benefits to retailers’.

smart grid consumer utilities greenmonktv