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Each of the three types of influencer is important to marketers, and each must be engaged in a different manner. Social Broadcasters are appealing because of their large followings, but they tend to assist more with awareness than with preference. Mass Influencers is a new category of influencer--28 million in number in the U.S. alone--created thanks to the scale afforded consumers by social media tools. (I'll be sharing more about Mass Influencers in my next Forrester report.) Finally, the vast majority of social media participants are Potential Influencers, people who have modest networks rich with trust.

blog ideas social business forrester report

Some highlights from this research (start by looking at the right two columns):

* 91% of these technology decision-makers were Spectators -- the highest number I've ever seen in a Social Technographics Profile. This means you can count on the fact that your buyers are reading blogs, watching user generated video, and participating in other social media. Note that 69% of them said they were using this technology for business purposes.
* Only 5% are non-participants (Inactives).
* 55% of these decision-makers were in social networks (Joiners) -- despite as mature businesspeople and not college students, you'd think they'd be participating a lot less.
* 43% are creating media (blogs, uploading videos or articles, etc.) and 58% are Critics, reacting to content they see in social formats. Again the numbers are very high compared to other groups we've surveyed, and again the level of participation for business purposes is also very high.

B2B social Forrester networking IT research

I'll download this Monday and let you know what I think. I'm very curious to see what Forrester's success metrics are and how they compare to the companies business goals.

forrester socialnetworking report NCB

forrester ncb purist socialmedia