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Why Reinvent The Wheel
When we decided to redesign our old library homepage and create a new one, we talked about usability and design features quite a bit. But rather than exhaust considerable time conducting local studies to learn more about use of specific features or to identify potential design ideas we turned to the library literature. We found quite a few academic libraries sharing the outcomes of their usability, card sort and other studies of user experience and preferences for websites. For example, we were able to more efficiently identify appropriate terminologies for our tabs and links. Learning and adapting from existing usability studies can really pay off.
50 Ways Your Web Site Is Discouraging Conversions — and How to Fix It - Inside CRM
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Research-Based Web Design & Usability Guidelines
From the US Government
Usability 101: Definition and Fundamentals - What, Why, How (Jakob Nielsen's Alertbox)
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Usability 101: Introduction to Usability
Summary:
How to define usability? How, when, and where can you improve it? Why should you care? This overview answers these basic questions.
Library Terms That Users Understand
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This site is intended to help library web developers decide how to label key resources and services in such a way that most users can understand them well enough to make productive choices. It serves as a clearinghouse of usability test data evaluating terminology on library websites, and suggests test methods and best practices for reducing cognitive barriers caused by terminology.
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