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One Bad Twitter ‘Tweet’ Can Cost 30 Customers, Survey Shows - Bloomberg.com
Bloomberg discuss a recent survey looking at how many customers a business may lose from bad reviews on social media.
danah boyd: 'People looked at me like I was an alien' | The Guardian
Interview with danah boyd about danah boyd.
Dell Rides Twitter to $6.5 Million in Sales
Dell's embrace of social media in particular Twitter is reaping rewards.
Getting it right and getting it wrong with the new media | CrunchGear
A quick look at examples of businesses using social media well and not so well.
Social Media and SEO: 5 Essential Steps to Success | Mashable
A very interesting post at Mashable looking at search engine optimisation (improving ranking on Google search) and social media marketing.
Is Social Media Overrated? | Samir Balwani
A blog that discusses a key point that social media by itself will not deliver what you want. Needs to be incorporated with other practices and media.
How Foursquare is Changing Social Media Marketing | Samir Balwani
Samir Balwani gives a quick overview of new mobile social network service - Foursqaure.
As media gets more democratic, it gets more feminine | Socialmedia.biz
Excellent summary of topics covered at the recent Supernova conference on social media and the real-time web.
Small-Business Guide - Marketing Your Business With Facebook | NYTimes
A useful guide to using Facebook pages to connect and communicate with customers as opposed to explicitly selling them something,
Social media workshops Twitter account
Follow future happenings and links regarding "Social Media Workshops" on this Twitter account.
Social Media Workshops (Facebook fanpage)
I've set up a Facebook fan page for attendees at my social media workshops over October and November. Please feel free to "fan" this page and share your social media experiements with other people in the same position.
NSFW: After Fort Hood, another example of how ‘citizen journalists’ can’t handle the truth | Techcrunch
Interesting discussion surrounding early reporting of the Fort Hood tragedy over Twitter. Seems there is room for inaccuracy in these reports.
Social Media And Tourism
Useful presentation examining social media in connection with tourism.
Guide to Social Networking and Social Media For Tourism | Marketing, Business & Technology News
Social networking and social media has amazing potential for the travel and tourism industry. The Guide to Social Networking and Social Media for Tourism is a free guide that can be used to develop a social marketing strategy.
Social Network Statistics | Brian Solis
Brain Solis reveals a collection of numbers relating to social network sites, including Twitter.
Young Social Mediaphiles: 36% Tweet and Check Facebook After Sex | Mashable
"Are people under the age of 35 addicted to social media?" Mashable discusses.
Women Rule the Social Web | Mashable
Another visualisation from Information is Beautiful, this one showing stats for the gender split amongst social media services.
The Top Six Reasons Companies are Still Scared of Social Media | SocialMediaToday
Businesses can still be apprehensive about social media. This blog outlines 6 possible reasons for this.
4 Ways Social Media is Changing Business | Mashable
We are now in the age of open communication, engaged dialogue, and transparency. How can businesses adapt to succeed?
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