Trials, Triumphs & Trivialities #193:
Managing User Creativity, Part Two
by Shannon Appelcline
2006-07-20
As I've discussed previously in this column, user creativity is a great force which can allow the creation of new content at a level that staff couldn't possibly manage. However, user creativity also leads to issue of management, because it can be somewhat chaotic, somewhat unfocused, and somewhat uneven.