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29 Jul 08
Do Startup Companies Need Community Managers? - ReadWriteWeb
A community manager is someone who communicates with a company's users/customers, development team and executives and other stake holders in order to clarify and amplify the work of all parties.
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A community manager is someone who communicates with a company's users/customers, development team and executives and other stake holders in order to clarify and amplify the work of all parties.
16 May 08
Get Satisfaction - People-Powered Customer Service
Link suggested to PR people by Melanie McBride
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