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"As it turns out, we have a way to prevent gangs of humans from acting like savage packs of animals. In fact, we've developed entire disciplines based around this goal over thousands of years. We just ignore most of the lessons that have been learned when we create our communities online. But, by simply learning from disciplines like urban planning, zoning regulations, crowd control, effective and humane policing, and the simple practices it takes to stage an effective public event, we can come up with a set of principles to prevent the overwhelming majority of the worst behaviors on the Internet.

If you run a website, you need to follow these steps. if you don't, you're making the web, and the world, a worse place. And it's your fault. Put another way, take some goddamn responsibility for what you unleash on the world."

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"Alex Schmidt, a freelance reporter and producer working for NPR, Spot.Us and other outlets, has dealt with broken commenting first-hand, in a way that has negatively impacted her chances at future reporting for certain communities. This guest piece from her outlines some of those experiences and how they’ve affected the work she does."

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"How can we reinvent online news discussions?

One of the best things about the web is that it enables many voices to be heard. Blogs, comment threads, forums, and social networks empower people to take part in new kinds of discussion, dialogue, and debate.

The best discussions around the web can be pretty isolated. Take comments, tweets, and other fragments out of their original context, and they can become meaningless. And take a look below the fold—in comment threads at news outlets, political blogs, YouTube, and elsewhere, you’ll often find that the loudest voices drown out everyone else."

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Jack Lail points to this list of links to articles about ... article comments!

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CDA Section 230 again shields an online site from suit for defamation.

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"Your ownership of your story doesn't end when it is published. You have introduced the story into the community, and you maintain some responsibility for hosting the conversation." One of the best writeups I've read about reporters and comments

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Kurt Greenbaum has a neat roundup of some comment policies.

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Yelvington weighs in on the latest round of "let's get rid of anonymous comments" go round.

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"Starting today, the Gazette is taking a step that we hope will at least partly address the issue. It won’t solve the problems, but we think it will cut down on the ugliness.

We no longer allow comments on stories that involve crimes, courts, accidents,

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