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25 Jan 09
Service Cloud. Join the Conversation - salesforce.com
Where do customers go for service today? Not the call center. What was once everyone's favorite way to access customer service has become a jumbled mess of touch-tone navigation and poorly trained, outsourced agents. It's no wonder customers have turned t
15 Sep 08
Stack Overflow
Stack Overflow is a collaboratively edited question and answer site for programmers
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