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Jan
30
2012

  • Travelers with Disabilities and Medical Conditions

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    TSA strives to provide the highest level of security while ensuring that all passengers are treated with dignity and respect. To that end, TSA launched TSA Cares, a new helpline number designed to assist travelers with disabilities and medical conditions.

      

    Travelers may call TSA Cares toll free at 1-855-787-2227 prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint. TSA Cares will serve as an additional, dedicated resource specifically for passengers with disabilities, medical conditions or other circumstances or their loved ones who want to prepare for the screening process prior to flying.

Dec
13
2011

  • As the holiday travel season heats up, the Transportation Security Administration is preparing to launch a toll-free hotline for passengers with disabilities, but at least one lawmaker is calling for the agency to do more.
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