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Hype Cycle for Web and User Interaction Technologies, 2008
Hype Cycle for Web and User Interaction Technologies,
2008
David Gootzit, Gene Phifer, Ray Valdes, Nikos Drakos, Anthony Bradley, Kathy Harris, Daniel
Sholler, Massimo Pezzini, Yefim V. Natis, Bill Gassman, David Mitchell Smith, David W. Cearley,
Roy W. Schulte, Stephen Prentice, Nicholas Gall, William Clark, Anne Lapkin
The Web continues to be the centerpiece of enterprise user interface strategies. Web
2.0 is driving a new wave of investment in enterprise Web infrastructure, but investment
is focused on specific initiatives rather than just mimicking the most recent, coolest Web
2.0 phenomenon
http://www.computable.nl/artikel/ict_topics/ictbranche/1291702/2379258/goede-regie-essentieel-voor-integratie.html
Goede regie essentieel voor integratie
'Service oriented architecture' maakt koppelen van applicaties eenvoudiger
'Enterprise application integration' ofwel eai is de ontwikkeling waarbij bedrijven geen nieuwe software aanschaffen, maar hun bestaande systemen consolideren en integreren. Een soa (service oriented architecture) maakt het mogelijk om dat op een gestandaardiseerde manier te doen. Organisaties moeten alleen wel goed de regie voeren.
Gartner-analist Paolo Malinverno
Platform and Integration Middleware: Time to Take IT Convergence Seriously
Platform and Integration Middleware: Time to Take IT Convergence Seriously
Massimo Pezzini and Paolo Malinverno
2007
Gartner Symposium/ITxpo
November 4-8, 2007
Palais Des Festivals
Cannes, France
Successful Business-Critical SOA: Do's and Don'ts
Successful Business-Critical SOA: Do's and Don'ts\nMassimo Pezzini
Voorbeeld Reaal Verzekeringen
SOA Scenario: Patterns and Guidelines for Starting With SOA and Moving to Advanced SOA
SOA Scenario: Patterns and Guidelines for Starting With SOA and Moving to Advanced SOA
Anthony Bradley
Gartner
Gartner’s Roadmap to SOA
Gartner’s Roadmap to SOA
SOA is a software architecture style that uses server-side, consumer-independent business components,
accessed in an interactive manner via documented remotely accessible programmatic interfaces. It’s modular and distributable.
Twelve Common SOA Mistakes and How to Avoid Them
Twelve Common SOA Mistakes and How to Avoid Them
Gartner
Yefim V. Natis, Massimo Pezzini
Agility, incremental software engineering, software sharing (reuse) and lower cost of
heterogeneous operations are among the promises of a mature service-oriented
architecture (SOA). However, achieving these benefits often entails overcoming
formidable technical, organizational and political hurdles. Planners must think long term
but act in pragmatic steps, focusing on the twin goals of long-term agility and short-term
cost optimization. Most importantly, planners must avoid several common mistakes that
have been known to derail SOA initiatives in the past.
Magic Quadrant for Enterprise Application Servers, 2Q08
Magic Quadrant for Enterprise Application
Servers, 2Q08
24 April 2008
Yefim V. Natis, Massimo Pezzini, Kimihiko Iijima, Raffaella Favata
Gartner RAS Core Research Note G00156200
Gartner Position on Business Process Management
Position on Business Process Management, 2006 Janelle B. Hill, Jim Sinur, David Flint, Michael James Melenovsky. This report presents Gartner's latest position regarding the developments around business process management. BPM represents a fundamental change in how businesses manage and operate their processes. ID Number: G00136533, Publication Date: 16 February 2006
Creating the Customer Information ‘Blood Supply’ for Operational and Analytical CRM
Creating the Customer Information ‘Blood Supply’ for Operational and Analytical CRM
John Radcliffe
slide : Eight Building Blocks of CRM
Puzelen voor gevorderden (SOA)
Puzzelen voor Gevorderden, Loek Bakker, EGO
Loek Bakker (31) is senior consultant IT Strategy bij Gartner
Magazine voor Informatie Management
Jaargang 6, Editie 1, November 2006
Sword Extends Its Reach With Graham Technology
Sword Extends Its Reach With Graham Technology
Acquisition, Michael Maoz, 2 April 2008, ID Number: G00156904
The Sword Group continues to expand, with the purchase of CRM software provider Graham Technology. Users need to monitor the direction of Graham Technology during the next 12 months.
Stop Outsourcing Now!
Stop Outsourcing Now! Moving Beyond Outsourcing to Achieve Growth and Agility
Presented by:
Jim Murphy
Vice President, Gartner Consulting
Global Sourcing Strategy and Management Lead
The Future of Outsourcing
The Future of Outsourcing
Allie Young, Linda Cohen Gartner ITexpo 2000
The Role of Enterprise Architecture in Shaping BPM and SOA
The Role of Enterprise Architecture in Shaping BPM and SOA
Nick Gall Gartner
Magic Quadrant for CRM Customer Service Contact Centers, 2007
\nMagic Quadrant for CRM Customer Service Contact Centers, 2007, Michael Maoz, Publication Date: 6 March 2007 ID Number: G00146508\nThree factors — market consolidation, business demand for support of end-to-end\ncustomer processes and real-time insight — have shifted vendor selection weightings for\ncustomer service applications that enable contact center agents.
Magic Quadrant for CRM Customer Service Contact Centers, 2008
Magic Quadrant for CRM Customer Service
Contact Centers, 2008
19 March 2008
Michael Maoz
Gartner RAS Core Research Note G00155677
Magic Quadrant for International Retail Core Banking, 2008
Magic Quadrant for International Retail Core Banking, 2008
3 April 2008
Don Free
Gartner Industry Research Note G00156674
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