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08 Dec 09

PRPC-PEGA: PEGA SYSTEMS SMART BPM SUITE (PRPC)

prpcpega.blogspot.com/...tems-smart-bpm-suite-prpc.html - Preview

03 Mar 09

Case Management: Cordys Approach

Case Management: Cordys Approach
Henk de Man
This article, like the previous one by Henk de Man, explores the idea of case management. In
essence, dynamic processes that deal with unique cases may require different analysis
techniques and different notation than more conventional processes. The OMG is exploring this
possibility, and Mr. de Man has proposed one approach. In the first article he defined the problem
as he sees it and considered some options. In this paper he discusses one concrete way to
approach documenting and managing case-based processes.

www.bptrends.com/...agement-DeMan%20-final.doc.pdf - Preview

Man BPMS case management

12 Feb 09

Balancing Total Cost of Ownership and Cost of Maintenance Within a Software Network

Balancing Total Cost of Ownership and Cost of Maintenance Within a Software
Supply Network
Slinger Jansen
Information and Computing Sciences Institute
Utrecht University, The Netherlands
slinger.jansen@cs.uu.nl
Wilfried Rijsemus
Cordys Europe
Putten, The Netherlands
wrijsemus@cordys.com
Abstract
This short paper describes how the Cordys vision of software
release, delivery, deployment, and maintenance improves
these processes such that all of the Enterpise Resource
Planning (ERP) trauma’s of the past can be avoided.
Cordys reduces these problems, such as unreliable migration
of ERP systems and customers who refuse to update, by
the introduction of the staging area. This staging area is a
software control system that enables a customer to manage
Cordys software products and knowledge such as manuals,
licenses and updates, explicitly