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15 Top Privacy Policies, Analyzed - ReadWriteEnterprise
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Regardless of any similarities or differences within policies, one thing is absolutely clear: tons of data is being collected about you, though some of it may already be incidental enough to be private (such as the popularity of search terms).
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Yes, that's right. In some policies, there is data collected through sites and services but not covered within the legal terms of any binding privacy policy. An example of this is the way third party advertisers will handle your data. In other words, any data collected by outside advertisers on a particular site isn't protected.
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Out of business, Clear may sell customer data - Network World
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Customers had to provide personal information, including credit card numbers, fingerprints and iris scans in order to participate
in the program. After Clear abruptly shut its doors -- it has not yet declared bankruptcy -- some worried that this data could
fall into the wrong hands.
Customer, UNinterrupted 2009 :: Welcome
buzzwords galore! how to learn to own customers. slavery's alive!
Verizon Customers - Just Say No! - ReadWriteWeb
this is pretty gruesome... you have to opt-out of the company sharing your personal data! and it's not exactly easy for some customers, it seems
Little Bay: New Economic Paradigm, Same Old Food - Londonist
pay what you think it's worth for your meal. contemplated this model ages ago, thought it would work, though not as simple as it may seem. review in the free londonpaper reports people pay more than list price. it turns the tables, pardon the pun, and let
The ‘i’ economy: Web 2.0 for business in 2008 and beyond - 05 Dec 2008
good article about social web and VRM for non-web savvy business people
Virgin: the world's best passenger complaint letter? - Telegraph
hilarious! spot the vapid and corporate response from Virgin at the end of the article. What BS.
Customer Managed Relationships
This is halfway to what I understand by VRM. It gets the 'outsource data management to customers' bit. But crucial difference hides in benefit no. 2: "It creates lock in since customers having invested their data with you will not move easily." Otherwise,
What is customer-managed relationship? - a definition from Whatis.com - see also: CMR, customer managed relationship
emintently sensible, as David Tebbutt pointed out. two problems with CMR: 1. it's all on vendors' side, so am not independent of them. 2. no incentive for companies to implement and change balance of power.
A Common Misconception About Social Media Marketing | markdavidson.org
using this as a test case and example at a workshop
Advice Goddess Blog: Bank of America bombshell
amy alkon on being treated appallingly by BofA
The advertising industry should become the consumers friend | The Equity Kicker
vaguely interesting but no relevantions here
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