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Philipp Grunwald's Library tagged office   View Popular

04 Aug 08

Instant Messaging Proves Useful In Reducing Workplace Interruption

  • Instead, research showed that instant messaging was often used as a substitute for other, more disruptive forms of communication such as the telephone, e-mail, and face-to-face conversations
  • Using instant messaging led to more conversations on the computer, but the conversations were briefer
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