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Software und Services für eigene Usability-Tests - eine Übersicht | Heatmaps, Screencasts, Services, Tests, Usability | Dr. Web Magazin
Usability = Wichtig. Das weiß jeder. Wie man benutzbare Websites baut, ist dann aber schon kein allgemeines Wissen mehr. Viele Webschaffende verlassen sich auch ihre Erfahrung und aufs Bauchgefühl. Ob das reicht, sei dahingestellt. Nötig wäre es nicht, denn es gibt eine Fülle unterstützender Werkzeuge und Services. Die müssen nicht zwangsläufig umständlich oder teuer sein - und helfen dann vielleicht doch.
Es lassen sich im Groben drei Verfahren unterscheiden:
* Dem User werden Aufgaben gestellt, die Ergebnisse werden aufgezeichnet und ausgewertet.
* Man schaut dem Nutzer beim Surfen zu, die Aktionen werden aufgezeichnet und ausgewertet.
* Man sammelt direktes Feedback von den Nutzern ein.
Diese Dienste nutzen entweder das so genannte Crowdsourcing, das heißt die Hilfe der User, oder arbeiten auf Basis einer Software. Das eigene Usability-Labor entfällt. Mit einer Ausnahme sind alle Dienste englischsprachig.
247 web usability guidelines
Although designing usable systems requires far more than simply applying guidelines, guidelines can still make a significant contribution to usability by promoting consistency and good practice. We use this list of guidelines in our consultancy work. For best results, remember to interpret the guideline in context — this requires a bit more thought but ensures you will get a lot more from your review.
Application Design Annual 2008: 10 UIs With Great Usability
This report reviews the designs and usability of ten applications that were chosen from a much larger number of nominated designs. The report is richly illustrated with 206 full-color screenshots, giving readers the unique opportunity to see good user interfaces from highly specialized applications that are usually not available to the public.
The 10 winning applications are:
* Campaign Monitor by Eyeblaster (Israel): integrated management of multiple advertising campaigns for media buyers.
* CMSBox by CMSBox (Switzerland): content management system.
* FotoFlexer by Arbor Labs (USA): photo editor.
* PRISMAprepare by Océ (Netherlands): print shop software.
* Seating Management by Magellan Network and DesignMap (USA): hostess stand reservation book for restaurants.
* SQL diagnostic manager by Idera (USA): database performance monitoring and diagnostics.
* SugarSync by Sharpcast (USA): synchronizing files across multiple computers.
* SuperSaaS by SuperSaaS (Netherlands): creating and hosting scheduling and reservation systems.
* Wufoo by Infinity Box, Inc. (USA): online forms, surveys, invitations, and payments.
* Xero by Xero (New Zealand): accounting for small businesses.
These applications represent both mission-critical applications and apps targeted at a broader audience.
The bulk of the report consists of detailed case studies of each of the ten winning applications, including discussions of the main problems they faced and how these problems were overcome in the design process.
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