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24 Jul 09
Markets or Communities? The Best Ways to Manage Outside Innovation — HBS Working Knowledge
02 Feb 09
Twelve best practices for online customer communities | Enterprise Web 2.0 | ZDNet.com
Very interesting article from Dion Hinchcliffe about new 2.0 customer communities. To read
01 Feb 09
2008 Tribalization Of Business Study
Very interesting study from Deloitte & Touch about how communities will transform business.
07 Oct 08
A Case Study in Employee Social Networking at Sabre | SocialComputingMagazine.com
A good case study of live communities for free questions/answers within large accounts. It works :-)
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