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Mario Fantauzzi

Mario Fantauzzi's Public Library

With Social Media, Cisco is listening, participating…and learning - The Platform

  • normal for people (and companies) to make some mistakes when they use something new and we should all learn from those mistakes. 
  • A common statement in the public relations world has always been “don’t say it unless you are comfortable with it being on the front page of a newspaper.”  Now, with Twitter, the world is coming to understand something new: “don’t say it, unless you want it turned into a meme and hashtags and websites and videos, etc.”  You obviously never know what is going to go viral, but it would be a shame if that fear kept people from communicating through these important new forums.
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