Kevin Yanong Li's Library tagged Adbrite →  View Popular

We're looking for a fun individual who is a self starter, eager to make an immediate impact. You must have high energy, a great attitude, and a strong desire to be the best. This is a high volume environment and must love being on the phone. If you do, this is the job for you.

Responsibilities:

• Provide excellent customer service to AdBrite advertisers and publishers
• Maintain the quality and integrity of AdBrite's ad marketplace
• Respond to customer service inquiries via email and phone
• Troubleshoot existing advertiser and publisher technical problems
• Optimize advertiser ad text and site placement in order to maximize advertisers' ROI
• Optimize publisher zone placement in order to maximize ad revenue and conversion
• Consistently monitor emails, customer feedback and satisfaction
• Proactively reach existing advertisers and publishers to upsell and promote new AdBrite initiatives
• Opportunities to work on special projects, as needed
• Detail oriented; ability to complete a large volume of work quickly
• Demonstrated problem solving and analytical abilities
• Excellent written and verbal communication skills
• BA/BS or equivalent experience
• Strong computer applications skills
• Aptitude for teamwork and collaboration
• Sales experience
• Web publishing or online advertising experience
• 1–2 years customer service / client service experience
• Related experience at an Internet company
• Experience with HTML, JavaScript, Flash, and rich media