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RConversation: Silicon Valley's benevolent dictatorship
I posted this to my Facebook "notes" already, but it's such a great piece it needs to go on Diigo and the blog, too. A must-read, especially for "the rest of us," analysis and commentary from Rebecca MacKinnon on what it was like at the July 08 FutureBrainstorm Tech conference at Half Moon Bay in California... Among the things MacKinnon discusses, there's the question of what might happen to internet freedoms in some (engineered or actual) post i-9/11 "event". And of course there's the matter of "benevolent dictators," which her title already alludes to. The "benevolent dictators are the guys currently running the major internet apps / venues. Reading MacKinnon's article, I was reminded of early "cradle to grave" type paternalistic capitalists -- for example, the people who ran Beverly, Mass.'s United Shoe Machinery Corporation, the first-ever company named in anti-trust suits way back in the very early years of the 20th (!!) century. Notably, not all mid- to late-19th and early-20th century capitalists fit the bill of the caricatured "Robber Baron" -- some were "benevolent." (Or paternalistic.) But when push came to shove, it didn't last. Neither will this model?
Tags: rebecca_mackinnon, web_2.0, capitalism, business, democracy, socialcritique on 2008-08-01 and saved by5 people -All Annotations (0) -About
more fromrconversation.blogs.com
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It was pretty clear that the CEO's, tech entrepreneurs, and venture capitalists whose lives and businesses revolve around Silicon Valley really do view the world in two parts: The Valley and Everybody Else - with the latter in concentric layers of tech-unsavvyness, remoteness, non-English-speaking-ness and primitiveness.
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As author Rebecca Fannin pointed out on the Huffington Post, even China was barely mentioned: "Why was China ignored in the panel discussions? First, it's far away. Second, and more importantly, Silicon Valley is in a state of denial."
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I was struck by the assumption permeating many discussions at Half Moon Bay: that communications technology (mainly, the internet and mobile devices) combined with capitalism will inevitably make everybody in the world more free. Just by virtue of being deployed as broadly as possible. Thus, as these people continue to make millions, they are also saving the world. Which makes them all feel terribly good about themselves.
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Lessig predicted that the U.S. government will eventually find an excuse (perhaps after some kind of "i-9/11" attack) to clamp down on Internet freedoms in the United States - with the implication that law-abiding U.S. Internet and telecoms companies will have little choice but to go along with it (nor can we be very optimistic that Congress will let us sue these companies for helping the executive branch infringe on our constitutional rights).
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Joi warned that not all kinds of capitalism lead to greater freedom or spread wealth and opportunities to everybody. "The capitalists aren't really that helpful, generally," he said. It depends on the business model deployed which really depends on the social intentions of the people running the business, and how much they care about long-term social and political repercussions. "We're forgetting that we had to fight to create an open Internet." Venture capitalists, he said, "assume that the Internet just works... that's very irresponsible," and they're not thinking about how specific business decisions impact overall levels of freedom, openness, and inclusion.
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His point is that we have come to depend way too heavily on a small number of Internet and telecoms companies to conduct the most private and intimate details of our professional and personal lives. As long as those companies have values aligned with our own and are run by people we think have integrity, we don't see a huge problem. But what if the values cease to be aligned or political circumstances change?
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The guys running Google, Apple, Microsoft, and many other companies represented at the Fortune Brainstorm are the benevolent dictators of the global information and communications system. But can we assume they will always be benevolent? What happens when they roll out services in not-so-benevolent authoritarian regimes? We need to push our service providers to be honest, transparent and not screw us over, which is why I've been involved for the past two years in developing a corporate code of conduct for free speech and privacy (which is likely to go public sometime this Fall). But that's not enough. Power over our communications and identities is much too concentrated in the hands of people who are more accountable to v.c.'s and shareholders wanting profits than to users who want their rights and interests protected. We need to have more choices - which should include plenty of non-proprietary, grassroots, open alternatives.
Computer says get a life – and we have | Simon Jenkins - Times Online
Simon Jenkins ponders the seeming paradox that while music cd/ record sales plummet and prices for individual recordings drop as well, live concerts sell out at premium prices. He ponders other, related phenomena, too -- readings by writers, lectures, live performances of any kind: all seem to get more attention (and MONEY) than the products themselves. He concludes and argues that people are willing to pay for what they want, and what they want is the real, authentic thing (i.e., person), not another technologically mediated simulacrum. Two things: one, if he's right, this has dire consequences for visual art, unless the visual arts want to devolved strictly into performance art; and two, for those of us who are terrified of public speaking/ public performances, this isn't comforting news. Some of us like the internet because it preserves our sanguinity (if that's a word).
Tags: socialcomputing, socialtheory, reality, face_time, business, art_reception, arts on 2008-07-20 -All Annotations (6) -About
more fromwww.timesonline.co.uk
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Futurology seminars have long been obsessed with one question: what next after
the internet? The answer is always the same, a new electronic gizmo. There
will be a novel way of downloading into the ear or eye, a new web phenomenon
or interactive device. Since the invention of the telegraph and gramophone,
innovation is interested only in kit that yields profit. What is becoming
plain, even under the strains of recession, is that the futurologist’s
answer should lie in the realm not of electronics but of reality. It is in
reality television, reality politics, reality entertainment and sport, the
immediate, the active, the present, the live. -
Recorded music became overnight what it had not been since the invention of
recording: publicity for live rather than live being publicity for
recording. -
What is happening is a reversal of history. Artists can no longer sell the
products of their genius because the internet supplies it virtually for
free. What can be sold is that genius in the flesh. -
Nor is the “rise of live” confined to high-profile music, art and sport. The
fastest growing cultural activity in Britain is literary and music
festivals. -
These are not financial extravaganzas and pay their performers little orAdd Sticky Note
nothing, but they draw big crowds to socialise and meet, or at least hear,
celebrity performers. They generate turnover and employ people. The
musicians and writers who are their staple input will soon earn more from
live activity than from mass-produced versions of their work.- Ok, I do have a problem with this assessment: if these festivals aren't really making enough money even to pay the performers, what's in it for the performers? Elsewhere Jenkins suggests that performance will pay the bills, yet here he references festivals that draw on free talent. Will that talent make money "in the future" (how far off, anyway)? Is that something to bank on? It's quite a gamble, imo...posted by lampertina on 2008-07-20 04:18:56
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when a poet’s work can be
instantly disseminated on the web, the only real income will in future come
from the gift book market and public recitals. The festival and lecture
circuit, well exploited by retired politicians, may yet be many a writer’s
chief source of income. -
Lectures – surely the most archaic form of public entertainment – now cram theAdd Sticky Note
London what’s-on schedules. Popular debating series such as IQ2 regularly
sell out at the Royal Geographical Society in Kensington.- Just as with music (and with the Pope, in the next paragraph below), these crowds are getting all this entertainment and experience for free. So where is the business model? (And I merely ask because Jenkins points out that the internet's making so many products *freely* available has wrecked a couple of older business models -- such as CD/ record sales.) So if "live" presence is an alternative to the internet's culture of "free," where is the business model if the crowds we're talking about still aren't paying? Or, in the case of music festivals, the organizers charge the crowds (who pay for tix), but don't make enough money to pay the performers? Hmmm?posted by lampertina on 2008-07-20 04:22:19
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Cathedrals are booming thanks to the fame of their architecture and choirs.Add Sticky Note
- THIS I find very compelling, and something to think about. I worried earlier about visual art, and about how it can compete unless it wants to be "performance" art.posted by lampertina on 2008-07-20 04:25:09
But here's the deal: if the art is *housed* in a building that is practically a performance -- i.e., that attracts an audience by virtue of its famous architecture -- then the art can use that sort of "live" or "reality"-based popularity as its frame or as a stepping stone to access public consciousness.
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One demonstration of this phenomenon lies in the oldest form of human
communication, politics. In the early days of the internet in 1992, Ross
Perot, the Texan tycoon, claimed that he would transform democracy by
campaigning for the presidency on the web. Bill Clinton responded by
campaigning old style, from the back of a train.
Sixteen years later, Barack Obama and Hillary Clinton were still barnstorming
around every key state in their primary election battle. They knew that
people would not believe in them unless they were physically and visibly
present on their territory.
The difference of the internet to the campaign lay in sending messages and
raising money. If it supplanted anything it was other media such as the
letter post, radio and television. Obama’s online securing of $270m combined
the e-mail with computer banking to sensational effect. As with show
business, the internet supports live but is in no way a substitute for it.
Clicking a mouse can never beat pumping flesh. -
The reason why public figures such as Clinton and Tony Blair can command huge
sums for “personal appearances” is not that people are eager to hear their
wisdom. That is available on the web for free. The reason is that people pay
to be in the presence. -
Futurology has a built-in distortion towards technological novelty, while
ignoring the continued appeal of what has gone before. It cannot recognise
what the historian David Edgerton of Imperial College has dubbed “the shock
of the old”. Our demands rarely change over time, only the way in which the
market supplies them.
I find this form of conservatism vastly encouraging. People like people. They
crave the immediacy of human contact and congregation. They want to see
those who inspire or excite them live, not digitised. And what they want,
they will pay for. -
where is the money being made?
For that’s where we should be”. -
The money is now being made in supplying a public craving not for technology
but for human experience. It lies in flesh and blood. Live is live.
Crosscut Seattle - The founder of ArtsJournal talks about arts and new media
Much to think on in this great interview by James Bash with Douglas McLennan, the founder of ArtsJournal. "Curation" is definitely my word du jour -- I've seen it come up again and again recently, in relation to *very* different products and businesses (clothing & retail, for example). It leads me to think that "curation" is something that's evolving out of "filtering," which in turn was something that sort of / kind of evolved out of (or related to) "gatekeeping." The latter always struck me as something almost hateful, in the sense that gatekeepers protected the various walled gardens to which access was limited or even forbidden. Gatekeepers weren't there for me, they were there for "them." Filtering in turn proposed the notion that users (me, we) should set their own parameters -- it's potentially democratic, anyway, provided we don't let overlords filter for us. DIY filtering can be smart, letting us develop efficiencies in how we access and consume information. But filtering done by censors is bad. Curation can be equally two-edged (like filtering), but it now introduces another aspect: perhaps trust? Some sort of acknowledgement of expertise, or sophistication? Good curation, however, done on a digital platform, is open, accessible, democratic, and transparent. Perhaps curation is an open, acknowledged re-insertion of the human aspect -- which "filtering" can strive to eliminate via automatic settings and controls.
Tags: crosscut, artsjournal, douglas_mclennan, blogging, business, curating, curation, filtering, hyper_local on 2008-07-16 -All Annotations (0) -About
more fromwww.crosscut.com
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The good thing about ArtsJournal is that it's a curated service. We define what the territory is and then pick out the most interesting things. The curation aspect of ArtsJournal is its strength, but it is also a weakness because the curation reflects mostly my taste.
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As users have more access to more information on the Web, the sheer amount becomes overwhelming. So increasingly you have to depend on curators — other people — to find the good stuff that you want to see over time. So you find the curator whom you trust. That way, you have a way to navigate through a lot of information.
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The value of a service like ArtsJournal is that it looks a great number of things and with curators, it narrows it down to manageable numbers. But when you start adding more and more, then the curation changes. It may be easy for people to look at 20 stories every day, because they have time for that, but if you give them 30 stories, that takes more commitment. So the challenge is how do we make it easy to offer a lot of information and keep it highly curated enough to so that it is valuable for people who appreciate our judgment in choosing one thing over another.
The idea with the blog is to expand it to hundreds of bloggers, ultimately. But we have to install more curation. With 50 blogs there’s more to offer people. With 200 we have to curate it, to get the best of the best. Every time you add something you have to add another grade of curation.
The kind of mystery here is that as arts journalism disappears out of the traditional media, what replaces it, and how do you build a business model that supports people to do blogs? How do critics on the Web make enough money to sustain themselves? If you had a big network of arts blogs and sell advertising across it, advertisers are able to leverage the content that the bloggers provide across a lot of platforms, and then there’s a business model that emerges that can support someone to earn money from writing an arts blog.
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The critical mass if you are a stand-alone is probably 4,000 to 5,000 visitors a day, which very few arts blogs get. This is a very targeted and valuable audience. However, even if you have a blog that gets 300 to 400 people a day, there are advertisers who would love to reach those people. You might get a small advertiser to advertise on a blog that gets 300 visitors a day, but put that blog together with 50 other blogs and you are looking at selling thousands of views of that ad every day, then suddenly the pool of advertisers who want to reach that highly targeted audience increases enormously.
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Newspapers have not been the newspapers that I remember for quite a number of years now. The day of many competing papers and views in a city is gone. But the classic newspaper model was not built on a mass-media vehicle. It was a collection niches. People don’t buy a newspaper because of its coverage of city hall. They buy it for the comics section or the crossword puzzle, etc. After they get through their favorite thing, they will read the city hall coverage. But the genius of this model is that none of the niche contents can support themselves, but if you aggregated them altogether, then you have enough readers and enough revenue to sell to advertisers.
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In the '60s, '70s, and '80s, the newspapers increasingly looked to TV as the mass media model. The mass market mentality is not niches at all. It is not excellence of product as the key to success. The mass market strategy is to find the place in the middle so that what you produce appeals to the most people. Editors I worked with at newspapers told me to write at an eighth grade reading level — the mythical, average, mass-market consumer. As soon as you do that, and when you assume that every person ought to be able to read every story in a newspaper, then you are not talking to those who are interested in the niches. Then the classical music reviews in a given city are not intended for people who know a lot about classical music. They are pitched to those who don’t know much. So you end up getting this content that isn’t very good. It isn’t very satisfying to the audience that ought to be your core audience, and you get this erosion of leadership of arts coverage.
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Also, newspapers have never been able to cover community arts in an interesting way. Things like dance or jazz get really minimal coverage. However, now with the ease and the different ways that you can deliver information, we may discover a new model and improve the way that we cover culture. Right now we are in between the two models. The old one no longer works and the new one hasn’t been established.
Here’s an example of what I’m talking about. I just spent a week in North Carolina with dance critics from around the nation. Like music, dance is hard to write about. You are trying to describe things that are not easy to describe. What would happen if we tried to describe an event in a new way? I broke them into three teams, and signed them up with blogger accounts, and gave them a Flip video camera, which has a convenient USB port with which to upload movies to You Tube. I asked them to use the video to compare dance styles, or show what you mean, or talk to critics, the audience, or the choreographer. So they had a day and a half to expand the palette on which they are working, to find something that is not so linear in form with which to describe this artistic experience.
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People in Seattle say that we are one of the best regional orchestras in the country. That may be true, but when you look at the dynamic cities in the U.S. — the places where things really happen — you don’t think of that for Seattle or Portland when you think of the orchestra world. Why is that? What is the missing ingredient that prevents that from happening?
In Seattle, we have this great concert hall. That’s not to say that the Seattle Symphony is a bad orchestra. I just wonder if the ambition for them is not sufficient. Cleveland or Pittsburgh (among the top orchestras in the country) are not in communities that you would think can support such orchestras. Cleveland has lost half of its population in the last 20 years. But the Cleveland Orchestra continues to be a major, major orchestra.
The ambition to really excel at the first level has not been in Seattle or Portland. Maybe people here are so far away from major arts cities that they have nothing truly first-rate to compare our arts organizations with. But it is just strange, given the money, education, and arts involvement of this region, that the orchestras in Seattle and Portland have been left behind.
Can You Become a Creature of New Habits? - New York Times
Creating new habits = essential for innovation; old habits remain, but can be lessened (if bad,eg.) by new habits. QUOTE: ...brain researchers have discovered that when we consciously develop new habits, we create parallel synaptic paths, and even entirely new brain cells, that can jump our trains of thought onto new, innovative tracks. Rather than dismissing ourselves as unchangeable creatures of habit, we can instead direct our own change by consciously developing new habits. In fact, the more new things we try — the more we step outside our comfort zone — the more inherently creative we become, both in the workplace and in our personal lives. UNQUOTE This reminds me very much of SEED magazine's 2006 article, The Reinvention of the Self," by Jonah Lehrer, which profiled the work of Prof. Elizabeth Gould. http://www.seedmagazine.com/news/2006/02/the_reinvention_of_the_self.php?page=all&p=y
Tags: psychology, brain, habits, innovation, success, business on 2008-05-10 -All Annotations (0) -About
more fromwww.nytimes.com
We are not 'the next Silicon Valley' by Margaret Pugh O'Mara (Crosscut Seattle)
Really interesting article from the historian's perspective on what it takes to "be" Silicon Valley (hint: certain historical confluences helped) and why it's unlikely that another place will "be" just like that. On the other hand, great places can build on their core strengths, and there are lessons to be learned in this. As O'Mara writes: "In this worldwide network, the most vital innovation centers are those that know their own strengths, provide exciting and dynamic environments for people and firms, and have the resources and institutions that provide a home for new and exciting ideas." I added a comment to this article, particularly as it jives with something Richard Florida also posted today.
Tags: business, creatives, crosscut, margaret_o'mara, seattle, silicon_valley, technology on 2008-02-18 -All Annotations (2) -About
more fromwww.crosscut.com
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Seattle should build on its local strengths while remaining a key part of the global network of technology industries
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Silicon Valley resulted from a combination of powerful local institutions, savvy real estate development choices, immense capital investment by the Cold War military-industrial complex, and the simple good fortune of being on the right side of national economic and demographic trends. The repeated failures of other places to replicate that success – much less seize Silicon Valley's high-tech mantle – attest to the trickiness of getting this formula right.
The lessons of the tech industry's Cold War-era infancy still hold true today.
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You need lots of money that can be spent (somewhat) recklessly. Military grants and contracts provided the capital needed for Valley pioneers like Hewlett-Packard to survive in their earliest, leanest years and created a demand for sophisticated technologies before there was a sizeable commercial market. As military contracts declined in the late 1960s, private venture capitalists and angel investors rose to take their place, giving smart but untested people repeated opportunities to innovate and develop new products.
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Like the Bay Area and other gold- and silver-rush cities of the American West, it has a long tradition of supporting innovators and iconoclasts. But it is only very recently that the local venture pool has reached critical mass – thanks in large part to the individuals who benefitted from the boom days of Seattle's first tech wave in the 1990s.
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Stanford University was not solely responsible for building Silicon Valley, but it had a great deal to do with it. But the mere presence of a big university is not enough – and this is one crucial fact that so many would-be Silicon Valleys have gotten wrong. A university or other research institution has to have strong programs in the disciplines that matter to high tech. It needs to have the budget and willingness to engage in things like university-industry partnerships and to encourage technology transfer rather than hobbling it. And strength is in numbers: It's important for a region to have one of these institutions, and it's even better for a place to have many of them.
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You need to be a place that attracts talented people and retains the ones you've already got. Silicon Valley grew because it was a place with qualities that attracted people who had the education, economic resources, and social advantages to live anywhere they chose. It was located in an economically booming state in a prosperous nation, within commuting distance of a major city, but with open land available to build suburban houses, research parks, and highways. It has been able to create an environment that allows white-collar high-tech workers to live, work, and network in something of a self-contained bubble.
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Retention of talent also matters. Cities like Philadelphia and Baltimore have some of the top-ranked research universities in the world, but the alumni of schools like Penn and Johns Hopkins often hop the first Amtrak out of town after graduation.
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Seattle has excelled at attracting talented people; its high proportion of college-educated residents attests to this. It hasn't done as well at producing them. The people who went to college here make up a relatively small part of the tech workforce. In Silicon Valley, Stanford and Berkeley pulled talented students to the Bay Area from across the country and the world. Many of the builders of the Valley, from Hewlett and Packard to Google, are products of local universities. A region's students are essential to its future economic success.
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You need to build on existing strengths, not follow the next big thing. This is another one that many Silicon Valley wannabes get wrong. As the eminent urban scholar John Friedmann puts it in his book The Wealth of Cities, "cities are not containers." The perpetual pursuit for outside capital – and transplanted ideas and innovations – is a far less productive strategy than building on core competencies. Thirty and 40 years ago, regions around the world were trying to emulate Silicon Valley by building semiconductors; today, nearly as many places are fixated on becoming the next biotech hub or the next capital of nanotechnology. Simple rules of economics dictate that few of these aspirants will meet their goals.
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Silicon Valley succeeded not because of the "silicon" but because it was doing something that complemented existing regional strengths. The area had been a hotbed of amateur tinkering with radio technology since the 1910s; faculty and students at Stanford had been working on transistor technology for a generation. Similarly, Seattle was launched onto the global economic map by technologies and companies that built on things local people and firms already did well. Nordstrom injected a new level of customer service to selling shoes; Starbucks did the same thing years later in selling a cup of coffee.Add Sticky Note
- Ha, no kidding with the tinkerer aspect: think of Doc Searls and his "IT Garage"...posted by lampertina on 2008-02-18 21:38:13
Place Wars - Seattle vs. Silicon Valley (Richard Florida and The Creative Class Exchange)
Florida points to two techologists, one SV-based (Michael Arrington), the other now once again Seattle-based (Glenn Kelman), having a bit of a dust-up over whether one region/ city is better than the other. Robert Scoble also weighs in, as do several others. Of particular interest is that Crosscut today also published Margaret Pugh O'Mara's article on the Seattle - Silicon Valley comparison. I commented here (and in Crosscut).
Tags: business, creatives, richard_florida, seattle, silicon_valley, technology on 2008-02-18 -All Annotations (0) -About
more fromcreativeclass.typepad.com
Is the Tipping Point Toast? -- Duncan Watts -- Trendsetting
Article by FC's Clive Thompson on the latest work by Duncan Watts, who argues against the idea the trends are created by "influentials" who bring matters to a tipping point.
Tags: business, duncan_watts, economic_anthropology, fast_company, influentials, malcolm_gladwell, network_theory, tipping_point, trendsetting on 2008-01-30 and saved by27 people -All Annotations (9) -About
more fromwww.fastcompany.com
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Any attempt to engineer success through Influentials, he argues, is almost certainly doomed to failure.
"It just doesn't work," Watts says, when I meet him at his gray cubicle at Yahoo Research in midtown Manhattan, which is unadorned except for a whiteboard crammed with equations. "A rare bunch of cool people just don't have that power. And when you test the way marketers say the world works, it falls apart. There's no there there."
And this is not, he argues, mere academic whimsy. He has developed a new technique for propagating ads virally, which can double or even quadruple the reach of an ordinary online campaign by harnessing the pass-around power of everyday people--and ignoring Influentials altogether.
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But a growing group of marketers believes Watts is radically altering the way companies attempt to produce trends.
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Yet even as Watts was conducting his research, marketers were becoming increasingly convinced that trends were the product not of murky social forces, but of charismatic, connected social alphas. In truth, it was an old--even hoary--marketing concept, dating back to 1955, when the pioneering sociologists Elihu Katz and Paul Lazarsfeld wrote Personal Influence. They had argued that advertising affected society through a two-step process: Companies broadcast messages, which were then seized upon by "opinion leaders" who proselytized their peers. They weren't talking about celebrities like Oprah or even Paris Hilton, but about the rare everyday people who catalyze trends. Reach those opinion leaders, Katz and Lazarsfeld argued, and you'd quickly convert the masses.
Gladwell reanimated this concept in The Tipping Point. To help illustrate the cultural sway of his hypernetworked protagonists, he tapped the renowned 1967 "Six Degrees of Separation" study by sociologist Stanley Milgram. In that experiment, Milgram had given letters to 160 people in Nebraska, with instructions to ferry them to a particular stockbroker in Boston by passing the letters along to a colleague socially closer to the target. It famously took roughly six links to deliver each letter. But in a finding that particularly excited Gladwell, it was the same three friends of the stockbroker who provided the final link for half the letters that arrived successfully. They were the Connectors, as Gladwell dubbed them, who govern the flow of social information. If you wanted to get to that stockbroker, you couldn't approach just anyone. You had to go through those three friends. Possessed of huge Rolodexes, these folks are the gatekeepers, Gladwell wrote, "and the rest of us are linked to the world through those special few."
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Gladwell's book laid out many other factors that can "tip" a trend. He described other influential types: Mavens, who love to collect information and help others make decisions, and suave Salesmen of ideas. In order to spread, an idea or product had to be "sticky," and appear in a fertile social context. But as The Tipping Point climbed the charts, marketers fixated on Gladwell's Law of the Few, his suggestion that rare, highly connected people shape the world. For anyone involved in pitchmanship, it was an electrifying notion, one that took a highly complex phenomenon--the spread of memes through society--and made it simple. Reach the gatekeepers, and you reach the world.
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But Watts, for one, didn't think the gatekeeper model was true.
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So he decided to test it in the real world by remounting the Milgram experiment on a massive scale. In 2001, Watts used a Web site to recruit about 61,000 people, then asked them to ferry messages to 18 targets worldwide. Sure enough, he found that Milgram was right: The average length of the chain was roughly six links. But when he examined these pathways, he found that "hubs"--highly connected people--weren't crucial. Sure, they existed. But only 5% of the email messages passed through one of these superconnectors. The rest of the messages moved through society in much more democratic paths, zipping from one weakly connected individual to another, until they arrived at the target.
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Influentials don't govern person-to-person communication. We all do.
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And each person also paid attention to what was happening around him:Add Sticky Note
- - here's where the concept of "attention economy" might come inposted by lampertina on 2008-01-30 20:41:28
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Why didn't the Influentials wield more power? With 40 times the reach of a normal person, why couldn't they kick-start a trend every time? Watts believes this is because a trend's success depends not on the person who starts it, but on how susceptible the society is overall to the trend--not how persuasive the early adopter is, but whether everyone else is easily persuaded. And in fact, when Watts tweaked his model to increase everyone's odds of being infected, the number of trends skyrocketed.Add Sticky Note
- - I think this again points to the ideas put forward in "attention economies" -- when you've primed the audience to *pay attention*, viral effects are more likely to occur : "...whether everyone else is easily persuaded..." -- which can only happen if you have their eyeballs in the first placeposted by lampertina on 2008-01-30 20:46:16
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Watts's computer models are "interesting," Keller admitted, but too academic to reflect reality. In contrast, Keller argues, his firm has studied tens of thousands of Influentials by identifying people highly active in their communities, an elite 10% that engage in advice-giving conversation up to five times more frequently than the average American. "They're fonts of word of mouth," Keller insists. And ahead of the curve, too: In the 20 years he has been polling them, Keller has found they began using computers, mobile phones, and the Internet years before the mainstream. What's more, his polls have found that more than two-thirds of people who get word-of-mouth product recommendations either buy something based on it, or plan to.Add Sticky Note
- - perhaps it would be appropriate to say that some "influentials" can focus attention on a larger scale, due perhaps also to contextual factors?posted by lampertina on 2008-01-30 20:48:21
- - and that this happens in contexts where the attention is already primed to some extent, possibly to focus on that person or on what s/he represents/ is discussingposted by lampertina on 2008-01-30 20:49:07
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No researcher, he points out--including Keller--ever analyzes interactions between specific Influentials and the friends they're supposedly influencing; no one observes influence in action. In essence, Keller appeals to common sense--our intuitive sense of how the world works. Watts thinks common sense is misleading.
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Mind you, Watts does agree that some people are more instrumental than others. He simply doesn't think it's possible to will a trend into existence by recruiting highly social people.
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As Watts points out, viral thinkers analyze trends after they've broken out. "They start with an existing trend, like Hush Puppies, and they go backward until they've identified the people who did it first, and then they go, 'Okay, these are the Influentials!'" But who's to say those aren't just Watts's accidental Influentials, random smokers who walked, unwittingly, into a dry forest? East Village hipsters were wearing lots of cool things in the fall of 1994. But, as Watts wondered, why did only Hush Puppies take off? Why didn't their other clothing choices reach a tipping point too?
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"The whole reason why Duncan's work upsets people," Pilotta points out, "is that he demonstrates that the world is complex, that it's not that easy."
Actually, if you believe Watts, the world isn't just complex--it's practically anarchic. In 2006, he performed another experiment that chilled the blood of trendologists. Trends, it suggested, aren't merely hard to predict and engineer--they occur essentially at random.
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"In general, the 'best' songs never do very badly, and the 'worst' songs never do extremely well, but almost any other result is possible," he says. Why? Because the first band to snag a few thumbs-ups in the social world tended overwhelmingly to get many more. Yet who received those crucial first votes seemed to be mostly a matter of luck.
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Predictably, the music industry received the analysis--"Experimental Study of Inequality and Unpredictability in an Artificial Cultural Market," published in Science in 2006--with a cocked eyebrow. When Watts presented his findings to executives at a major record label last spring, the younger among them were reasonably receptive. They're accustomed to the unpredictability of hit-making online, so they can grasp the terrifying randomness of success.
But the older execs?
Watts laughs. "They were all like, 'I think it's bullshit. I'm still going to go with my gut,'" he recalls. "And I'm like, Okay, good luck to you. You're going to need it."
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Watts and Peretti set up a regular mass-market ad buy, running banner ads on several prominent blogs and news sites. Like many ads these days, they added a button on the ad that allows people to forward the ad to a friend--a way of collecting eyeballs for free. Typically, people ignore this "share with your friends" pitch. But Watts and Peretti included technology called ForwardTrack, which displays the route the ad travels once you've forwarded it. This turned ad forwarding into a piece of social cartography. People would pass the ad specifically to those friends most likely to keep it moving. It became a Facebook-like contest to sign up the most friends.
The technique marries Watts's two main epiphanies: Cascades require word-of-mouth effects, so you need to build a six-degrees effect into an ad campaign; but since you can never know which person is going to spark the fire, you should aim the ad at as broad a market as possible--and not waste money chasing "important" people. And it worked. The pass-around effect doubled the number of people who saw the Brady Campaign's ad. They paid for 22,582 hits and received an additional 31,590 for free. Another campaign they ran for the Oxygen network quadrupled the audience size, adding 23,544 hits to the initial 7,064.
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The ultimate irony of Watts's research is that, if you really buy it, the most effective way to pitch your idea is ... mass marketing. And that is precisely what the wizards of Madison Avenue, presiding over our zillion-channel microniche market, have rejected as obsolete. "But that's the thing about magic," says Watts. "If it sounds too good to be true, it probably is."
Creative Capital > Press
Tags: arts_funding, business, professional_development, reference, writing on 2007-11-22 -All Annotations (0) -About
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TheStar.com | Business | Digitization strategy stuck in a time warp
Tags: access, business, canada, digitization, internet, media, michael_geist, ottawa on 2007-11-13 -All Annotations (0) -About
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In today's technological world, most content is "born digital," yet there remains a rich history of books, music, film, photos and other works in analog form. Since people increasingly have access solely to digital content, policy makers must confront the challenge of how to bring all of our culture and historical knowledge into the digital realm.
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Digitization of books and historical records is important, but groups like the CBC and the National Film Board, who should be working to digitize thousands of hours of Canadian film, television shows and radio programs, are largely absent. By comparison, the Dutch government launched the Images for the Future digitization project in July, which plans to preserve, digitize and provide access to 137,200 hours of video, 22,510 hours of film, 123,900 hours of audio and 2.9 million photos.
Digitization is not rooted solely in history. The Man Booker Prize, one of the world's most prestigious literary awards, recently announced that it is working with publishers to offer free, digital versions of all six nominated books next year. Organizers hope that the initiative will capture new audiences – particularly in Asia and Africa – who may be unable to access the actual books.
The major Canadian literary prizes, including the Governor-General Award and the Giller Prize, could do the same thing. Rather than racing to print a few thousand additional copies, the publishers could work with the award organizers to increase the size of the prize in return for free, global access to digital versions of Canada's best writing.
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The LAC strategy opens by arguing that "digital information and networked technologies are key drivers of economic growth and social well-being in the 21st century. It is clear that the nations that nurture their digital information assets and infrastructure will prosper; those that do not will fall behind."
Without vision and leadership on this issue, it is increasingly clear that Canada will slot into the latter group of countries that have fallen behind.
Vancouver Economic Development
Tags: business, development, reference, vancouver on 2007-11-13 -All Annotations (0) -About
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reportonbusiness.com: Vancouver must heed warning signs on horizon
Tags: business, infrastructure_funding, municipal_funding, reference, vancouver on 2007-11-13 -All Annotations (0) -About
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Quality of life - everything from social services to creative spaces and recreation programs - requires tax money, particularly taxes paid by business. And there are signs that Vancouver is at risk of losing its business base.
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Labour productivity, gross domestic product, exports, employment income in British Columbia lag behind the rest of the country. Yet Vancouver housing prices continue to soar beyond the means of most working families. Companies that want to do business in the city often can't find the space, or the employees. As for location safety, Statistics Canada lists Vancouver among the highest in Canada for violent and property crime rates.
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These are the factors that are starting to drive businesses, employees and infrastructure to places such as Richmond, Surrey, Langley and Abbotsford. In the recent economic boom, jobs in Vancouver are growing at less than 2 per cent, compared with 10 per cent for Metro Vancouver's 21 municipalities. Combine all this with downturns in the export industry from the rising dollar, and it spells trouble for this growing city.
In the VEDC report, business and community leaders speak about a hollowing out, the prospect that Vancouver could be a bedroom community enjoyed by the wealthy, owned by absentee condo owners who prefer to do business elsewhere.
How will Vancouver keep businesses from voting with their feet, and taking their jobs and tax payments - and thus quality of life - with them? -
The lesson for business, community and municipal leaders across Canada is that quality of life is not the result of a shortlist of features or amenities. Quality of life is the sum total of social, environmental and economic factors that integrate and work together to support one another for the long haul.
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But people and business won't come just for beaches, skiing and restaurants any more. A strong and growing economy must be here: head offices, commercial and industrial space, and jobs.
Crosscut Seattle - Green is the new gold rush? Not without government R&D
Tags: business, commentary, ecology, energy, environment, green_technologies, politics on 2007-11-06 -All Annotations (0) -About
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He reframed the discussion about coping with global warming by saying it was a golden opportunity to make money. One week earlier, Seattle business leaders were hearing the same siren song at the Chamber of Commerce retreat in Vancouver. A bank president declared, "Green is the new gold."
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One big factor that this rosy scenario leaves out is the role of government. Here, the seminal thinkers are Ted Nordhaus and Michael Shellenberger, authors of a new book, Break Through: From the Death of Environmentalism to the Politics of Possibility. The authors argue against the high-regulation model for battling pollution and other environmental woes, or approaches that raise the cost of dirty energy. You can read about the controversy they have stirred up with greens in this essay.
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As for the politics of possibility, Nordhaus and Shellenberger make a case for a massive governmental program in developing cheap, clean energy, as the Defense Department did with microchips or jetliners. It won't happen in the private sector alone, since they "rarely initiate technological revolutions," and there is actually very little innovation going on in the energy sector today. By contrast, when the Pentagon in the 1960s effectively guaranteed the market for microchips, it touched off a revolution that drove down the costs and spread the technology to many sectors of the economy. "An investment of roughly $200 billion would bring the price of solar energy down to that of coal," they estimate.
The authors adopt a politics of hope, rather than fear. "Cautionary tales and narratives of eco-apocalypse tend to provoke fatalism, conservatism, and survivalism among voters -- not the rational embrace of environmental policies," they contend. "Young and grassroots environmentalists are more inspired by the vision of creating a new energy economy than regulating the old one." Got that Al Gore?
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