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The IVR Cheat Sheet™ by Paul English
Quote:
Originally Posted by Paul English

us finance phone steps to find a human
America First 800-999-3961 0 or say "member services"
American Express 800-528-4800 0 repeatedly
American Funds 800-421-0180 Press 0.
AMSouth Bank 800-267-6884 When the recording starts, press 111-0000. This is seven digits, like a phone number.
Bank of America 800-529-8804 Press 555 at each prompt.
Bank of America 800 900 9000 To get to human directly at any BOA #, press *0.
Bank One 877-226-5663 00
Capital One 800-903-3637 0,0,0
Charles Schwab 800-435-9050 3, 0
Chase 800-CHASE24 5 pause 1 4
Chase Credit Card 800-945-2006 0
Chrysler Financial 800-700-0738 Select language, then press 00
Citi AAdvantage 888-766-2484 Ignore prompts and wait for a human.
CitiCard 800-967-8500 0,0,0,0,0
CitiFinancial 800-643-5607 0,0,0,0,0
CitiMortgage 800-283-7918 ###
Citizens Bank 800-922-9999 0,0,0
Coutrywide Loans 800-669-5864 *0 repeatedly
Decision One Mortgage 888-264-3663 Don't press any keys when prompted; they transfer you
Diner's Club 800-729-5309 2
Discover 800-347-2683 ****
e*Trade 800-786-2575 #### (4 pound signs)
Equifax 800-997-2493
Experian 888-397-3742
Exxon Mobil Card 800-344-4355 000 ignoring message
Fidelity 800-544-6666 ignore prompt for social security number, just enter ###
Fidelity NetBenefits 800-581-5800 1,#################
GE Finance CareCredit 866-893-7864 1, 6, 5, 0, 0
GM MasterCard 800-947-1000 Press "0" at each prompt.
Honda Financial Services 800-445-1358 Press 0 at each prompt regardless of the message.
HSBC 800-477-6000 1, 3, 0
ING 800-464-3473 Direct to human.
MasterCard 800-MC-ASSIST 000 on each menu
MBNA 800-421-2110 00 when menu starts
Mellon Investor 800-649-3593 Wait through initial recording finishes, select nothing--wait--you will be connected to a live customer service rep
MetLife Bank 866-226-5638 Press # after each menu.
PayPal 402-935-7733 Say "agent."
Paypal Buyer Credit 866-571-3012

Streetline's standard pricing is $300 for each sensor and $150 for each meter monitor, including installation, and a $10 monthly service fee per device.

Doug Kaye
Founder, The Conversations Network & CTO, Gigavox Media
Prepare for Success: Overcoming the Challenges of Scale
What happens when you scale to 100, 500 or over a 1000 individual podcasts and pieces of digital media?

For example, here are the list of recommendations for writing problem statements (UDE's - undesirable effects, in the TOC lingo):

Express in a single sentence, present tense
Exists in current reality
It is an effect (not a cause, absence of a solution, or an obstacle)
It is clearly negative (quantified or�qualified)
It is a single effect without conjunctions or explanations.� (Multiple problems deserve multiple statements.)
It's a problem that is valid in the current situation.� (It affects your ability to achieve the goal.)
No blame
Do NOT include perceived reasons for its existence (no names,�no "because ...")
Not the absence of a solution (that others have argued for)
With obstacles (to an implementation), there are a similar set of checks, with an emphasis on "does the obstacle actually exist."

Sigbritt Löthberg's home has been supplied with a blistering 40 Gigabits per second connection,
...
Sigbritt will now be able to enjoy 1,500 high definition HDTV channels simultaneously. Or, if there is nothing worth watching there, she will be able to download a full high definition DVD in just two seconds.
...

Ted sez, "The CBC has put episodes of the current Doctor Who series online streamed in flash. It's a pretty major step as it means not Windows Media, and the only restrictions are geofencing. Eps go online the day after broadcast, and will be there for a 4-week period to let people catch up on the series. Too bad it wasn't 13 weeks to cover the ...
It's streaming, not download: the CBC doesn't stop you recording the TV shows they transmit, but they stop you recording the shows they webcast. Why should one be different from the other?...
It's a bummer to consider a future in which broadcasts -- which we can all see and record -- are replaced with geo-locked, streaming crippleware netcasts....