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Keith Sinclair

Keith Sinclair's Public Library

12 Nov 09

Managed Hosting

Costs you need to incorporate into a cost analysis for own vs. managed hosting.

Hardware and maintenance agreements (time to respond by HW vendor, what this means)
Software licenses
Engineers to Manage servers 24*7*365
External contractor if skills required are outside your engineers
Data Centre services (any hands and feet costs)
Insurance costs
Other key factors to be aware of

Management time for the above
What internal skills do you have easy access to
Time to respond - Hardware replacement
Time for your engineer to get to a server rack at 2am in the morning
What happens if your engineers are away on holiday and the worst happens
Engineer moral, do they want to focus on infrastructure management or the application
Cost to business of the engineer focusing on the HW not the Application

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