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In an age in which instant news and constant life streams from Facebook and Twitter change the way we communicate, the rules of etiquette surrounding these interactions are still evolving.

What happens when I expected a phone call about something and read about it in a status update instead? What's the polite response to a distant friend posting bad news on Facebook? What to do with sensitive information?

Making matters trickier, good etiquette on Facebook might not apply on Twitter or in an e-mail. These days, milestones like marriage, pregnancy, breakups and divorce are being described over more forms of communications than ever.

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The Internet has created a whole new world of social communications for young people who are using e-mail, social networking Web sites, instant messaging, chat rooms and text messaging to stay in touch with friends and make new ones.

While most interactions are positive, increasingly kids are using these communication tools to antagonize and intimidate others. According to a 2008 University of Toronto cyber bullying survey, nearly one in five Canadian students surveyed reported having been bullied online in the past three months.[1] An Alberta study found that one-third of students who had cyber bullied, had also been victims themselves.[2]

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