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01 Sep 08

It's a Mobile World, After All: Trends from the 2008 Mobile World Congress

  • Competitive differentiation is now about innovative content and services, not
    just the enabling technologies
  • Players across the digital ecosystem will be vying to solve those challenges as
    quickly as possible to seize the lucrative first screen to the consumer
06 Mar 08

News: Poor retailing drives consumers online instead - Customer loyalty, customer retention, and customer relationship marketing daily news and information - free, unbiased news for the marketing executive or researcher.

Poor customer service and out-of-stock products are driving shoppers out of High Street stores and into internet stores instead, according to a survey of nearly 1,000 British consumers by Accenture

www.thewisemarketer.com/...read.asp - Preview

Accenture survey retail customer loyalty

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