Twitter Blog: It's Not Rocket Science, But It's Our Work
Q: Is that why most of your major outages can be traced to periods of time when [a system administrator] was there to sit and monitor the system?
A: There are a number of reasons for our past outages. Everything from faulty process, environment, configuration, and just plain load. Our system must be designed for peaks; currently we're tightly coupled which means that massive traffic on one part affects all. We're addressing this by breaking the stack into small lightweight pieces which are designed for failure.
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