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This is good news. Chad will be the type of CEO that understands code and how innovation in that area will lead to new opportunities for Etsy. The history of the Internet is littered with great dot-com ideas that were ruined by clueless CEOs. Chad has done a great job in building an awesome engineering team at Etsy. I think the challenge going forward is to increase the marketing and awareness of what Etsy offers.
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In management, fairness is a virtue. Numerous academic studies have shown that the most effective leaders are generally those who give employees a voice, treat them with dignity and consistency, and base decisions on accurate and complete information.
But there’s a hidden cost to this behavior. We’ve found that although fair managers earn respect, they’re seen as less powerful than other managers—less in control of resources, less able to reward and punish—and that may hurt their odds of attaining certain key, contentious leadership roles.
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Leadership and aptitude, leadership and achievement, leadership and even excellence have to be different things, otherwise the concept of leadership has no meaning. And it seemed to me that that had to be especially true of the kind of excellence I saw in the students around me.
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That is exactly what places like Yale mean when they talk about training leaders. Educating people who make a big name for themselves in the world, people with impressive titles, people the university can brag about. People who make it to the top. People who can climb the greasy pole of whatever hierarchy they decide to attach themselves to.
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A CEO does only three things. Sets the overall vision and strategy of the company and communicates it to all stakeholders. Recruits, hires, and retains the very best talent for the company. Makes sure there is always enough cash in the bank.
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- The ability to articulate the vision
- The right kind of ambition
- The ability to achieve the vision
A better definition comes from former Secretary of State Colin Powell who said: “You have achieved excellence as a leader when people will follow you anywhere if only out of curiosity.” For our purposes, we can generalize this to be the measure of the quality of a leader: the quantity, quality and diversity of people who want to follow her.
So what makes people want to follow a leader? We look for 3 key traits:
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I believe that Jobs’ greatest achievement as a visionary leader so far was a) getting so many super talented people to continue following him at NeXT, long after the company lost its patina; then b) getting the employees of Apple to buy into his vision when the company was weeks away from bankruptcy. It’s difficult to imagine any other leader being so compelling that they could do these back-to-back and this is why we call this one the Steve Jobs attribute.
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- Does the CEO know what to do?
- Can the CEO get the company to do what she knows?
- Did the CEO achieve the desired results against an appropriate set of objectives?
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- Strategy—At Andreessen Horowitz, we like to say that in good companies, the story and the strategy are the same thing. As a result, the proper output of all the strategic work is the story.
- Decision making—At the detailed level, the output of knowing what to do is the speed and quality of the CEO’s decisions.
I evaluate two distinct facets of knowing what to do:
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4. They let their fingers do the talking. Introverted leaders usually prefer writing to talking. T
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5. They embrace solitude. Introverted leaders are energized by spending time alone.
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It makes me sad because I end up thinking about how Yahoo! Finance has stagnated for a long time. It never really recovered from the pain of the dotcom crash. So many of my old Finance coworkers have either left the company or moved on to other groups (several moved into Search last year). Heck, I encouraged many of them to get out!
There was a lack of leadership and, even more importantly, a serious LACK OF VISION. It really disappointed me.
in list: Unserstanding developers
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This point is based on the notion that if a geek feels his ability to gain knowledge is hindered he’ll try to find it somewhere else. Let them satisfy their curiosities with the task of picking up the latest technologies and applying them as they see fit. (Even if it’s just for a prototype.)
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Don’t hinder their creativity, just let them figure it out. The exception to this is probably in design. You obviously have to define your interfaces between components and have your requirements for the implementation. Let the details get figured out by whoever’s doing the dirty work. You can optimize things later if they aren’t up to par.
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- Employees set their own working hours
- Employees choose their own salaries
- All meetings are voluntary and open to everyone
- Employees hire their own bosses
- HR has been almost abolished, because leaders need to be able to treat their employees right themselves
- All employees rate their bosses twice a year and all ratings are published
- Employees choose which leader they want to work under
- Employees choose which Semco office they want to work out off
- Employees can take early retirement, meaning they get one day a week off in return for working one day a week after they retire.
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