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The Web Entrepreneur's Customer Service Toolbox: 100 Hacks and Resources - Inside CRM
in list: customer service
more fromwww.insidecrm.com
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Growing Pains: How To Manage Customer Service As A One Person Enterprise - Entrepreneurs-Journey.com by Yaro Starak
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Comcast, Twitter And The Chicken (trust me, I have a point)
Diigo monitor twitter well
more fromwww.techcrunch.com
How to Change the World: The Art of Customer Service
How to building user community through customer service
more fromblog.guykawasaki.com
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Seven steps to remarkable customer service - Joel on Software
more fromwww.joelonsoftware.com
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