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Feb
28
2010
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Here's the reality of it. People don't mind change - they just hate being forced to change. If positioned correctly - and the employee is involved in the change - it is much less difficult to drive change. But normally what happens is decisions are made in mahogany-paneled boardrooms and passed down to the masses. "Do this and things will get better." Too often the employees already know what change is required. They do the job every day. They know the flaws in the system. They know all about the pointless and inefficient processes they are forced to live with each day. Just ask them.
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A huge driver of employee engagement is a psychological principle called "locus of control" - the extent to which individuals believe that they can control events that affect them. Increasing your employees' belief (and reality) that they have control over the outcomes will increase their desire to make changes and increase their engagement with the change.
Don't take HR's word for it... Your people aren't afraid of change - they're afraid of you trying to change them!
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