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My V3 has this annoying buzzing sound, what do I do?

This is a known Motorola issue.   Here's the very lengthy official
solution, at least as far as Cingular is concerned.   This is a reprint of
a letter from Cingular to their field representatives:




Product Note: Motorola V3 RAZR Keypad And Speaker Noise - All Markets (COR,
DMDR, Indirect Internal/External)





Some users of the Motorola V3 RAZR may hear a hum or a high pitch tone emanating
from their device at certain points during use.





(Mon, November 07, 2005)





Issue/Volume number: 1





OVERVIEW





Both of these sounds can occur as part of the normal operation of this device
and are NOT an indication of a problem or defect in the unit.





NOTE: No warranty exchanges should be executed for either issue if consistent
with those that occur during the normal operation of the device.





CRITICAL, MUST KNOW/MUST DO





With normal use of the device these sounds are commonly heard when:





(Tone) The phone is held near the ear before making a call.   When a call
is active the software in the phone changes the frequency of the tone to one at
or below the low end of the normal audible range (Please note that persons with
sensitive hearing may still be able to hear the tone).





(Hum) The keypad is held close to the ear (much closer than in normal calling
position).   It is due to the inherent properties of the electro-luminescent
backlights used in the product.





Customer / Embedded Base Resolution:





If a customer requests assistance or an exchange due to the buzz or high pitch
tone from a V3:





1. Verify that noise or tone is consistent with normal operation by:





A. Tone in speaker: Verify the tone is eliminated or reduced to a non-distraction
level by placing the unit on a call and listening via the earpiece speaker.





B. Keypad "hum": Listen to the keypad when the backlights are active.  
Wait until backlight times out.   The "hum" should follow action of
backlights.





If you determine that the sounds are consistent with these known occurrences,
NO exchange is warranted.





2. If found to be inconsistent with normal operation, then proceed with standard
troubleshooting / exchange processes.

How do I make my phone ring longer/shorter before going to voicemail? This works on the Cingular network; I'm not sure about others. First you need to find your voicemail deposit number. Two ways: (1) Menu >> Settings >> Call Forward >> Voice Calls (2) Menu >> Messages >> Menu >> Voicemail Setup. The first method is the preferred one, as the second method may not give you the correct number if your deposit and retrieval numbers are different. Once you've determined your voicemail number, from your home screen, type "* 61 * (voice mail access number) ** (time in multiples of 5 ) #" and then press SEND. For example, if my voicemail access number is 404-555-1212 and I want it to ring for 20 seconds before forwarding to voicemail, I would type: *61*14045551212**20#

Motorola Razr V3 Software

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