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The Martial Art of Difficult Conversations - Peter Bregman - HarvardBusiness.org
steps to diffuse anger
Anecdote
importance of developing norms and standards of behavior
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According to Human Synergistics data, the number two style for Australian and New Zealand mangers is 'Avoidance' (number one is Oppositional - oppose ideas and be critical of others).
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If behaviour that contravenes your values is not 'called' then you are effectively condoning it. So, having difficult conversations is critical in bringing your values to life. A value is only a value if you do something when it is contravened.
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the cluetrain manifesto
fascinating. mentioned at NAIS
Conversation Is A Movement on PSFK
cluetrain, citizen marketer, wisdom of the crowd. big about collaboration
Psychology Today: Rock Around the Doc: Metallica in Therapy
public therapy
Book review: The Secret Language of Leadership - Inside Knowledge
good article - conversation needed
The Big Picture
interesting more to see than I had time to look at. JB
Art Of Hosting - Home
listserv, talking as way to develop a learning organization
Berkana - Art of Hosting
conversation movement. good verbage re: conversing and leading
Oxford Muse Home Page
Develops less superficial conversations between individuals, families, work colleagues and communities, through Muse Conversations Enables individuals to be better understood and respected, and discover with whom they can fruitfully collaborate, through M
Conversation (1998) by Theodore Zeldin (Gurteen Knowledge)
conversation movement. Looks like one to order.
Creating a Knowledge Sharing Culture by David Gurteen (Gurteen Knowledge)
guy Kathy Buckman recommended I tallk to. On site is info re: bob Buckman
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MEB's NECC 2008 Web Sites
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