Hutch Carpenter's Library tagged yammer →  View Popular

Some scholars worry that Instant Messaging (IM), by virtue of the ease with which users can initiate and participate in online conversations, contributes to an increase in task interruption. Others argue that workers use IM strategically, employing it in ways that reduce interruption. This article examines the relationship between IM and interruption, using data collected via a (U.S.) national telephone survey of full-time workers who regularly use computers (N=912). Analysis of these data indicates that IM use has no influence on overall levels of work communication. However, people who utilize IM at work report being interrupted less frequently than non-users, and they engage in more frequent computer-mediated communication than non-users, including both work-related and personal communication. These results are consistent with claims that employees use IM in ways that help them to manage interruption, such as quickly obtaining task-relevant information and negotiating conversational availability.

jcmc.indiana.edu/...garrett.html - Preview

im yammer twitter microblogging enterprise 2.0

The last few weeks I had a closer look at Twitter-like solutions that work within the enterprise. This is a summary post of the discussions that I have found on the internet. It is mainly focussed on the new enterprise microblogging product ‘Yammer.com’

jeroendemiranda.wordpress.com/...sharing-microblogging-products - Preview

enterprise 2.0 enterprise20 enterprise2.0 yammer twitter microsharing microblogging

The state of enterprise 2.0 reveals spotty progress and a separation between key technologies. For instance, wikis are in, podcasts are out and blogs are somewhere in between within the corporation.

blogs.zdnet.com/BTL - Preview

enterprise 2.0 enterprise2.0 wikis blogs forrester social bookmarks networks mashups forums microblogging yammer

It’s interesting that even in an organization used to innovation in internal communication this has been so challenging. A few quick thoughts from Janssen-Cilag’s experience:

* The 140 character limit used by Twitter may be too small for enterprise use and this could be extended, possibly even to 1000 characters.

* It may be useful to initially use micro-blogging specifically for nominated types of communication, for example IT support updates, social messages, or publication releases.

* Implementing categories on posts could make it easier to allocate them to topics, even though it can make it a little more complex. Tags may also be useful once people are familiar with the tool.

* Building a blogging interface that encourages quick, short entries could bridge the divide between blogging - which is seen as hard - and the ease of micro-blogging.

* People need education on the possibilities and how to use these tools. The only way to learn is by doing it themselves.

rossdawsonblog.com/...detailed_case_s.html - Preview

enterprise 2.0 enterprise2.0 yammer twitter jitter microblogging microsharing janssen-cilag adoption

The flow of news on JCintra has been hugely successful and filled a natural need for the organisation. But Jitter wasn’t responding to a need, it tried to create demand. Open collaboration and idea sharing are common organisational goals, but that doesn’t mean there is latent demand among the people of the business for the tools that enable it.

www.e-gineer.com/...menting-with-microblogging.htm - Preview

enterprise 2.0 enterprise2.0 jitter yammer twitter microblogging microsharing janssen-cilag use case adoption

Twitter, a start-up company in San Francisco that has become a household name, is the leading microblogging outfit. At least three million people have tried its free service, according to TwitDir, a directory service. But Twitter has absolutely no revenue — not even ads.

Yammer, a new and much smaller copycat aimed at corporate customers, has a mere 60,000 users. Unlike Twitter, its founders set out from the beginning to charge for its service. Just six weeks after its public debut, Yammer is already bringing in a modest amount of cash.

www.nytimes.com/...21twitter.html - Preview

enterprise 2.0 enterprise2.0 twitter yammer microblogging microsharing

The way to go is direct to the enterprise where customers will pay for guaranteed service levels, white labeling and integration. Even then I’m not sure how much there is to be had from a market that is 99% oblivious to Twitter. To repeat Fred’s words: “It’s not immediately obvious to anyone why they should use Twitter.” That’s why use cases are so vitally important and where an understanding of business problems is central to unlocking the value of micro-sharing/micro-blogging services.

blogs.zdnet.com/enterprisealley - Preview

enteprise 2.0 enterprise2.0 twitter yammer microblogging

Enterprise micro-messaging can help address the dueling dilemmas organizations face -- needing to move knowledge where people need it now as they work through business processes, while relieving worries and fears information is leaking out of the organization too easily.

www.fastcompany.com/...enterprise-micro-learning - Preview

enterprise 2.0 enterprise2.0 twitter yammer socialtext microblogging microsharing

LF: What do you think of Yammer?

BB: We’ve seen some activity on it. A lot of excitement and conversation at the beginning, but then it tapered off. People didn’t want to maintain their Twitter and their Yammer accounts.

Also, we see a problem with Yammer. There are what, 160,000 employees at Best Buy? It’s like a few of you are thrown into a dark room together. You don’t really know who anyone is or who to trust. You’re told it’s okay, they’re all employees, go ahead, talk. But trust is an issue. Who are these people? How do we know them? What can we say?

LF: What factored into the decision to build out Mix using Headmix?

BB: We liked that it’s simple, but had the extra features when you wanted them. It sounds goofy, but we really liked the Outlook plugin — that’s where our employees live. That will make it easier to use. We really enjoyed getting to know the developer team and we’ve liked how flexible the application has been for moving data around and having different features.

www.readwriteweb.com/...est_buy_enterprise_twitter.php - Preview

enterprise 2.0 enterprise2.0 twitter yammer microsharing microblogging

A couple of days ago we started to think about introducing a management information system, some kind of a “cockpit” tool, which provides management with news about projects, sales, and all other information on what’s going on in the company.

But then we visioned the picture of just another ERP tool, hardly fed with information from employees and therefore not very accurate. Another “off-the-shelf” tool that needs to be individualized to our company needs, gulping thousands of euros and bearing the same project risks of never being fully implemented as so many ERP tools before. Another complex tool that only 10% of features are really used.

funkensprungnuts.wordpress.com/...evolutionize-business-practice - Preview

enterprise 2.0 enterprise2.0 yammer twitter collaboration innovation adoptioon

Using wikis and blogs are a great idea for support staff to inform each other of findings, experiences, workarounds, solutions as they happen.
This is called social learning where we learn from each other, which is essential as whoever wrote the procedures is not going to know the context of every unique situation upfront (the procedures may sometimes be a “dead-end”, and errors occur anyway), so leveraging user captured informal nuggets in blogs and wikis enables you to go “through the wall”.

But from my experience, not everyone could be bothered sharing, or has time before they move onto their next task.

libraryclips.blogsome.com/...-characters-to-knowledge-share - Preview

enteprise 2.0 enterprise2.0 km yammer twitter

blog.blist.com/...why-yammer-matters - Preview

enterprise 2.0 enterprise2.0 yammer twitter email