Hutch Carpenter's Library tagged wikis →  View Popular

I think along with wikis and blogs as standalone tools, we are going to see our workflow tools incorporate wiki and blog features, but yet it won’t be a blog or a wiki. We will have “post it” buttons on forms that publish fragments from our workflow to other places, yet we don’t have a blog in our workflow, it’s just a form, kind of like an edge feed like publi.sh.

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enterprise20 wikis blogs enterprise software collaboration

Companies with revenues exceeding $1 billion—along with business-to-business organizations—are more likely to report benefits than are smaller companies or consumer companies. Among functions, respondents in information technology, business development, and sales and marketing are more likely to report seeing benefits at various levels than are those in finance or purchasing. IT executives, in general, are more focused on using Web tools to achieve internal improvements, while business development and sales functions often rely on the technologies to deliver better insights into markets or to interact with consumers.

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mckinsey research enterprise20 adoption business benefits social software blogs wikis rss networks tagging use cases

The knowledge manager is becoming obsolete, since the group is regulating itself via the use of new tools. There isn't one person or a small group of persons that can decide whether something is information, data or knowledge. That decision is personal and a group can decide better by using the tools available nowadays. If a certain document is downloaden 2000 times and has an average rating of 4 out of 5, than you may assume that document represents a certain quality, no need for knowledge manager to confirm or reject that.

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Egham, UK, August 11, 2008 - Gartner, Inc. has identified 27 emerging technologies and predicts that eight of these will have a transformational business impact and should be strongly considered for adoption by technology planners in the next 10 years, according to the report "Hype Cycle for Emerging Technologies, 2008". Although Web 2.0 is now entering the Trough of Disillusionment, it will emerge within two years to have transformational impact, as companies steadily gain more experience and success with both the technologies and the cultural implications," said Jackie Fenn, vice president and Gartner Fellow.

Cloud computing — As companies seek to consume their IT services in the most cost-effective way, interest is growing in drawing a broad range of services (for example, computational power, storage and business applications) from the "cloud," rather than from on-premises equipment. Many types of technology providers are aligning themselves with this trend, with the result that confusion and hype will continue for at least another year before distinct submarkets and market leaders emerge.

Social computing platforms — Following the phenomenal success of consumer-oriented social networking sites, such as MySpace and Facebook, companies are examining the role that these sites, or their enterprise-grade equivalents, will play in future collaboration environments. The scope is also expanding to incorporate the notion of social "platforms," or environments for a broad range of developers to build on the basic application.

http://www.gartner.com/it/page.jsp?id=739613

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This is an updated matrix of social tool components and how they map to various use types in social computing. I use this in my workshops on understanding social software for use inside organizations. Separating use into collective, community (group), and collaboration has a large impact as the use and type of components needed to accomplish those different use tasks. Solid stars mean the tool does a good job at that use. Hollow stars mea the tool may have some value, but is not strongest. Empty cells indicate that tool is not often thought of as adding value to that use type. Uploaded with plasq's Skitch

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The state of enterprise 2.0 reveals spotty progress and a separation between key technologies. For instance, wikis are in, podcasts are out and blogs are somewhere in between within the corporation.

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