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You probably are aware that SharePoint is a great fit for most organizations document management and collaboration needs. What about social computing? SharePoint gives you a good starting point. What do you do when SharePoint falls short? Here are 8 ways companies can extend SharePoint’s out-of-the-box capabilities to better fit their social computing vision.

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sharepoint social computing software enterprise20

Byrne's personal wish is not for a separate repository, but a set of social services that can be used as a layer across many platforms, much like Microsoft's social layer across SharePoint.

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Stephen Elop, President of the Microsoft Business Division, told me. “We have invested a tremendous amount to make it easier for developers to build applications on the SharePoint environment, to integrate SharePoint with other back-end systems and other business applications. We’ve taken steps to make sure that development tools, with which developers are familiar, Visual Studio being the obvious example, are integrated well with SharePoint.”

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Simple things do matter. People can now upload pictures from their computers to a Sharepoint site and then re-size them. Sharepoint 2010 includes an activity stream for each user. Team sites are now wiki-oriented. Users can use wiki editing commands.

Search has been beefed up for people to find experts faster. For instance, if you are looking for a person with product sales experience, your search results will show the person's profile, including notes, ratings and their activities.

Tagging is unified in Sharepoint. For example, in a profile you can see tags that are associated with the person who appears in your search results.

These are all fairly basic social features that are old-school to many people. But in many ways, these features are just right for the mass-market enterprise user. Plus, there are some capabilities to make the platform compelling, including the ability to make mashups.

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sharepoint enterprise20 social computing software microsoft collaboration

Those who have deployed their 2007 just like they did their 2001 and their 2003 environment simply by upgrading it, or simply didn’t spend any time figuring out how to take advantage of their features may feel like their environment is FLAT or they are feeling the chaos of a flat environment.

Here’s my description of what’s gone wrong…

1. You can’t find anything
2. You can’t tell who owns anything
3. You can’t tell what’s new, what’s old or what has changed
4. It’s all disconnected

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microsoft sharepoint enterprise20 social software

While Microsoft’s Windows sales fell for the first time in history this year, its SharePoint sales have gone up. Microsoft declines to break out the exact sales figures for the software but said that SharePoint broke the $1 billion revenue mark last year and continued to rise past that total this year, making it the hottest selling server-side product ever for the company.

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sharepoint enterprise20 microsoft enterprise software

First, before we get to features, there's a new conceptual view. The old 2007 "SharePoint donut" got tons of usage since most everyone is at a loss to describe what SharePoint is without it. Sure, it's a "collaboration server", but what does it do? Well, let me whip out this diagram and walk through it …

Here's my best guess so far on how the old donut maps to the new one.

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sharepoint enterprise20 2010 communities collaboration

These concerns about SharePoint’s ability to be an effective Enterprise 2.0 platform is one I hear echoed a lot with practitioners I talk to. In spite of this, I correspondingly hear that SharePoint is in fact what most organizations are planning on using when it comes to 2.0-style collaboration and knowledge management. Why the apparent disconnect between the perceived suitability (which we’ll dissect in a moment) and actual use? Part of it is SharePoint’s stunning penetration in the software business.

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enterprise2.0 sharepoint hinchcliffe social software microsoft

I came across a blog article entitled “SharePoint 2007: Gateway Drug to Enterprise Social Tools” which has caused me to shake my head in disbelief (and write this entry). Not necessarily for the article itself as it really wasn’t making much of a statement but rather the retelling of IT horror stories from SharePoint.

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sharepoint enterprise 2.0 enterprise2.0 suite bestofbreed integration

In an earlier post, I outlined some of the disadvantages of SharePoint as a document management system, from my perspective. Even with these disadvantages in place, SharePoint has quickly racked up over $1 billion in software licensing sales, and continues to track towards widespread deployment. This is both a blessing and curse for electronic document management (EDM) vendors as it both raises awareness of the need to move beyond traditional file structures while encroaching in the sales territory of the traditional EDM provider.

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sharepoint enterprise 2.0 enterprise2.0

The real hook for FriendFeed with regards to SharePoint is the Rooms feature.

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enterprise2.0 sharepoint friendfeed