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05 Apr 09
Enterprise Collaboration at Scale - Ideo on designing collaborative systems
Most organizations think about technology first:
* Blogs
* Wikis
* Crowdsourcing
* Social Networking
* Telepresence
* Real-Time Collaboration software
The issue is that ROI does not appear because of other factors:
* Rewards
* Culture
* Organization Design
* Knowledge Sharing
* Content
* Achieving Adoption
* Abilities
* Systems Design
Design Thinking: Starts and ends with individuals
* Culture
* Behaviors
* Motivations
* Social Interactions
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