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11 Ways to Influence People Online and Make Them Take Action
I recently read Neuro Web Design: What Makes Them Click by Susan Weinschenk, a book about how our online behavior is influenced by both conscious and unconscious thought patterns. I found it fairly interesting because it provided some scientific explanations to tactics that many marketers have been using for the longest time.
At only 130 pages long, the book is a very easy read because its tailored for the average person and not specialists. The downside of this is that it only offers a very general overview of brain science and how it relates to websites.
Contrary to its name, it also talks more about psychology than general web design/usability. If you’ve read Robert Cialdini’s work or other books on persuasion tactics you would easily recognize many of the concepts mentioned in the book.
Bruce Nussbaum on Design, Disruption, and Innovation « Dachis Group Collaboratory | Social Business Design
David: You’ve written on the topic of innovation for some time providing alternative perspectives on processes such as Six Sigma etc. Has your view on innovation itself changed or is it the same? How do you personally define innovation?
Bruce: Innovation, for me, is invention that generates value for people. Often that value is monetary and commercial and produces profits, jobs, taxes and economic growth. Increasingly innovation is happening in non-market civic arenas–health, education, transportation, warfare (yes warfare), where the increased value is not necessarily monetary alone but hugely beneficial to the people it effects. The fastest growing field in innovation and design consulting is health care. Yet, there is a lot of money to be saved and earned in that space, but the biggest beneficiaries are patients, doctors and nurses.
Rex's Thought Spot: Maximizing Business Value from Enterprise 2.0 through Fun & Motivation
Fun, as a design principle shouldn't be overlooked as it impacts the application design from look and feel, through context, content and process. It also should be addressed when designing events leveraging social computing technologies.
Startup School: Ev Williams And Biz Stone Admit Even Twitter Thought Twitter Was Stupid At First
The first version had the ugliest logo of all time.
Biz: First version was kind of janky but cute, but then we got clever. We learned, “Don’t get clever”. Unless it’s T-shirts, then it’s ok.
Jonathan Ive on The Key to Apple's Success - BusinessWeek
Ive also had bad news for anyone looking to foster a design or innovation-driven culture within an enterprise that doesn't at heart "get" it. Unless the disciplines are acknowledged and embraced as core values by every employee, they won't gain traction.
Enterprise Collaboration at Scale - Ideo on designing collaborative systems
Most organizations think about technology first:
* Blogs
* Wikis
* Crowdsourcing
* Social Networking
* Telepresence
* Real-Time Collaboration software
The issue is that ROI does not appear because of other factors:
* Rewards
* Culture
* Organization Design
* Knowledge Sharing
* Content
* Achieving Adoption
* Abilities
* Systems Design
Design Thinking: Starts and ends with individuals
* Culture
* Behaviors
* Motivations
* Social Interactions
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