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Library clips :: The ubiquity of social tools in context of workflows :: September :: 2008
I think along with wikis and blogs as standalone tools, we are going to see our workflow tools incorporate wiki and blog features, but yet it won’t be a blog or a wiki. We will have “post it” buttons on forms that publish fragments from our workflow to other places, yet we don’t have a blog in our workflow, it’s just a form, kind of like an edge feed like publi.sh.
How Blogging Has Changed Over The Last 3 Years (Stats)
Perhaps most significantly, blog posts now have a longer life span. In 2007 tracked posts saw 94% of engagement within the first day and 98% of that first day's engagement happened within the first hour. In 2008 that number fell to 83% within the first day and in 2009 it was a mere 64%. Thus Postrank concludes that 36% of reader engagement in the top blogs happens after 1 day.
Why your Twitter and Social CRM efforts will fail
Basically, we have stripped away as many opportunities to listen directly to the customer as possible – pushed them away from identifying with our businesses and value propositions. When customers want advice and want answers and want to vent – where do they go? To their peers. They Tweet. They post. They blog. They SMS. They post YouTube content about your horrendous service.
And then we wake up and say: ‘We should be listening to all of this chatter. We should participate, or analyze, or manage, or enable dialogue.’ It is a bit ironic that we focused intense effort on lowering costs through extreme self service, draining away our ability to listen, and now that we achieved what we set out to achieve we want to go back to the beginning and learn to listen.
McKinsey Quarterly: The Online Journal of McKinsey & Company
Companies with revenues exceeding $1 billion—along with business-to-business organizations—are more likely to report benefits than are smaller companies or consumer companies. Among functions, respondents in information technology, business development, and sales and marketing are more likely to report seeing benefits at various levels than are those in finance or purchasing. IT executives, in general, are more focused on using Web tools to achieve internal improvements, while business development and sales functions often rely on the technologies to deliver better insights into markets or to interact with consumers.
The Top 50 Entrepreneur Geek Blogs Of The Year
Today 40 is the new 30 and geeks are the new "in" crowd! You see unlike nerds, geeks are just eccentric individuals who are passionate about the latest technology and are loaded with practical knowledge. So with the business world becoming more technology driven, who doesn't want to hear what the biggest geek has to say? And the best part is that with the help of EvanCarmichael.com's "The Top 50 Entrepreneur Geek Blogs Of The Year", you won't have to go back to school to find your very own geek. Pick the brain of one of the geeks on our list to get the scope on technology, social media, consumer electronics and much more!
Should Knowledge Managers look for a new job? - rickmans's posterous
The knowledge manager is becoming obsolete, since the group is regulating itself via the use of new tools. There isn't one person or a small group of persons that can decide whether something is information, data or knowledge. That decision is personal and a group can decide better by using the tools available nowadays. If a certain document is downloaden 2000 times and has an average rating of 4 out of 5, than you may assume that document represents a certain quality, no need for knowledge manager to confirm or reject that.
Social Software Options Matrix on Flickr - Photo Sharing!
This is an updated matrix of social tool components and how they map to various use types in social computing. I use this in my workshops on understanding social software for use inside organizations. Separating use into collective, community (group), and collaboration has a large impact as the use and type of components needed to accomplish those different use tasks. Solid stars mean the tool does a good job at that use. Hollow stars mea the tool may have some value, but is not strongest. Empty cells indicate that tool is not often thought of as adding value to that use type. Uploaded with plasq's Skitch
e20 Global Community Blogs / Enterprise 2.0 Global Community
List of bloggers focused on Enterprise 2.0.
Enterprise 2.0: Progress is mixed, but experimentation is cheap | Between the Lines | ZDNet.com
The state of enterprise 2.0 reveals spotty progress and a separation between key technologies. For instance, wikis are in, podcasts are out and blogs are somewhere in between within the corporation.
Turning Knowledge Workers into Innovation Creators - 2005-11-15 web.pdf (application/pdf Object)
The 411 on how enterprise blogs can be used to bake innovation into your organization’s DNA.
Knowledge Management Blogs- Pumacy Technologies AG
List of more than 50 active Knowledge Management Blogs.
Startup Dilemma: To Pitch or Not To Pitch (Yourself) | Profy | Internet news and commentary
Blogs vs Social Networks « 3008
Shows blogs and social networks still rank low in terms of use and credibility when it comes to brands or products. Newspapers, TV and magazines remain dominant.
Elite Tech News Podcast 5: Turn the Car Around, We Left the ReadBurner On! : The Last Podcast
1. The Decline and Fall of Tech on Digg 2. Twitter Just Grows and Grows… and AlphaTwitter 3. Your Analytics Data Is Very Wrong (what statistics can you even trust?) 4. ReadBurner Relaunches (interesting discussion thanks to Adam Ostrow being on the call
Social Media Perspective from a Good Ol'Boy: My Must Read Blogs of the Day (and why)
Andy Sernovitz http://www.damniwish.com/
Boom Town All Things Digital http://kara.allthingsd.com
Chris Brogan www.chrisbrogan.com
Collective Thoughts http://collective-thoughts.com
Dave Fleet http://davefleet.com/
Dosh Dosh www.doshdosh.com
I'm Not
Facebook is Boring As Hell (Thomas Hawk's Digital Connection)
Conversations aren't occurring on Facebook for this blogger. They're happening on Twitter, FriendFeed, blogs, etc. I'm noticing a similar trend. But always the question:Is this isolated to the early tech adopter crowd? Or is it a harbinger of things to
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