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Library clips :: Crowdsource as a way to create a community :: March :: 2009
Our forum is basic so we don’t have the features that come with crowdsource designed tools like IdeaJam, Brightidea (used by Cisco), Salesforce have their own site, IdeaScale, UserVoice, Suggestion Box, CrowdSound (widget), Fevote
Stop Blaming Technology and Own Up to Responsibility - Fear and Loathing
I came across a blog article entitled “SharePoint 2007: Gateway Drug to Enterprise Social Tools” which has caused me to shake my head in disbelief (and write this entry). Not necessarily for the article itself as it really wasn’t making much of a statement but rather the retelling of IT horror stories from SharePoint.
Can you find the people you need? | Jon Mell - Web 2.0 ideas and strategy
“I’ve got 14,000 people over here, and 18.000 people over there who don’t work in the same building, don’t know each other and I’m supposed to drive synergies!”
AIIM - Market IQ: Enterprise 2.0: Agile, Emergent, Integrated
This study of 441 end users found that a majority of organizations recognize Enterprise 2.0 as critical to the success of their business goals and objectives, but that most do not have a clear understanding of what Enterprise 2.0 is.
Enterprise Social Network Analysis Case Studies - Prof Rob Cross UVA
Our projects have spanned many industries and objectives. A review of some of these case studies will provide you with a flavor of the diversity of our organizational network projects. Each case study includes a situation overview, key findings and recommendations, and learnings or a path-forward.
Is SharePoint Pointing the Finger at You? | ChangeForge | Ken Stewart | Where business and technology collide
In an earlier post, I outlined some of the disadvantages of SharePoint as a document management system, from my perspective. Even with these disadvantages in place, SharePoint has quickly racked up over $1 billion in software licensing sales, and continues to track towards widespread deployment. This is both a blessing and curse for electronic document management (EDM) vendors as it both raises awareness of the need to move beyond traditional file structures while encroaching in the sales territory of the traditional EDM provider.
Thought Provoking Posts on Enterprise 2.0 and Social Media - The Futurescape Journal
Over the course of many conversations with learned and experienced people on Twitter , here is a list of though provoking posts that one can refer to :
Jen O - A Room of My Own: Happy New Year! AND do you have opinions about social media governance?
1. How detailed should social media guidelines be? 2. When introducing social media into the workplace, how do we address HR concerns about reduced employee productivity? 3. How do you guide employees or manage employees in navigating the gray with respect to posting content that is or is not appropriate in the work environment? 4. # What about content that falls squarely in the HR domain? What if employees use social media to publicize HR issues, or to gain "supporters" to their cause? 5. # Do we have IBM or client examples of stats, use cases or any other stories that address these concerns?
IM=Interruption Management? Instant Messaging and Disruption in the Workplace
Some scholars worry that Instant Messaging (IM), by virtue of the ease with which users can initiate and participate in online conversations, contributes to an increase in task interruption. Others argue that workers use IM strategically, employing it in ways that reduce interruption. This article examines the relationship between IM and interruption, using data collected via a (U.S.) national telephone survey of full-time workers who regularly use computers (N=912). Analysis of these data indicates that IM use has no influence on overall levels of work communication. However, people who utilize IM at work report being interrupted less frequently than non-users, and they engage in more frequent computer-mediated communication than non-users, including both work-related and personal communication. These results are consistent with claims that employees use IM in ways that help them to manage interruption, such as quickly obtaining task-relevant information and negotiating conversational availability.
e20 Global Community Blogs / Enterprise 2.0 Global Community
List of bloggers focused on Enterprise 2.0.
I Know It When I See It : Andrew McAfee’s Blog
More and more often these days I get asked “Does [offering X] from [vendor Y] qualify as an Enterprise 2.0 product?” Established vendors of collaboration software are modifying their offerings and repositioning them as social software platforms that have all the features and functions necessary to support the new modes of interacting and getting work done. Smaller companies and startups often say that the established vendors “just don’t get it” and that the new features they’ve incorporated – blogs, wikis, discussion forums, tags, etc. – are just windowdressing on products that are still essentially geared for Collaboration 1.0.
The Content Economy: Three good presentations on Enterprise 2.0
Includes the Connectbeam webinar presentation "Double the Value of Your Social Software".
The POST Method: A systematic approach to social strategy
People, Objectives, Strategy, Technology
Collaborative Thinking: Ten Reasons Why "Enterprise RSS" Has Failed To Become Mainstream
The first concept to understand is that the key focus point for Enterprise RSS is not the reader - it's the feed syndication platform (the server back-end) that provides centralized administration, feed management and other services (e.g., synchronization of read/unread marks, de-duping of redundant feed items, etc). These platforms are not cheap - enterprise deals can average a six figure number.
Enterprise 2.0, employees and profits
A 2007/2008 Watson & Wyatt research report looked at employee engagement on a global basis and showed a strong linkage between engagement and financial performance. In summary organisations in the top 25% of engagement had a 20% total return to shareholders, a 22% market premium and $276K productivity per employee when compared to the bottom 25%.
Collaborative Thinking: Circling Around To KM
We don’t know how we know what we know, or make decisions; and therefore unwittingly misrepresent what we know when asked to describe the process.
The FASTForward Blog » The Emerging Math/Rules of Social Networks - Magic Numbers: Enterprise 2.0 Blog: News, Coverage, and Commentary
The power of the social world is like gravity or light. It seems mysterious. It is easy to wax mystical about it. But I think that what is emerging via observation - just like all good science - is the math. What is ironic is that this math is well known and has been part of human knowledge for millenia. It just has never been applied to the social world before.
Of shoes and money …. and information
With very few exceptions, I have found the following to be true of large organisations:
* We stress the importance of human resources, human talent, human capital
* We stress the importance of teamwork and collaboration
* We stress the importance of openness and transparency
* We stress the importance of trust
And then, mysteriously, we somehow manage to create an environment where we jealously guard information; where we seek to create and extend power as a result of this jealous guarding; where we then exploit this power in all kinds of ways, some less abhorrent than others (but all abhorrent, at least to me).
Strange Attractor » Blog Archive » 20 signs you don’t want that internal social media project
I just nearly burst my appendix laughing at Chris Applegate’s 20 signs you don’t want that social media project. I am thus inspired to write my own list of tips that, perhaps, one doesn’t really want that internal social media project after all.
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