Howard Rheingold's Library tagged → View Popular
MIT OpenCourseWare | Media Arts and Sciences | MAS.961 Special Topics: Designing Sociable Media, Spring 2008 | Syllabus
"We live in an increasingly virtual world. We interact over email and IM; we meet new people and keep up with friends via their online profiles. We are continuously building a vast record of our various transactions, a personal portrait in clicks, words and video. And our communications are becoming integrated into the walls of our homes and offices, a ubiquitous blanket of connectivity.
This virtual world is wholly synthetic: the design of the underlying system shapes how you appear, what you can see and hear, and who has access to what. As designers, we are responsible for thinking about the impact of our creations: we can envision a future in which technology expands our sociability, making an extraordinarily creative, communicative and cooperative world, but we can also envision a dystopic future where friendship has become a conduit for marketing and awareness of universal surveillance choreographs our every move."
The New Journalist in the Age of Social Media | Socialmedia.biz
"Above is the presentation I gave at this gathering, organized by a group of nonprofits in a project called the New Media Lab (there’s no public presence yet, just a private wiki). And while its focus is squarely on the role that journalist/media producers will play in our project, it can also be applied to the new roles that journalists should be expected to take up in an age of social media if you work for a startup, whether it’s for-profit or nonprofit.
Called Doing Good 2.0: The next-generation’s impact on communication, media, mobile & civic engagement, it looks at the forces driving Web 2.0 and the next-generation Internet, the role of mobile, the new cultural norms that social media is ushering in, and the role of the New Journalist: how we need to still tell compelling stories about people and causes but how we also need to expand our repertoire in this new arena by wearing multiple hats:"
Santa Cruz taps social media, citizens to help fix city budget
"A ballooning city budget deficit and a dwindling tax base led the City of Santa Cruz to rethink its governing methods. By using an Online collaboration tool, city officials tapped their electorate to help resolve a budget crises and set an economic development strategy that would preserve the city’s unique cultural and environmental hallmarks. "
Keeping Friends Close and Friends with Good Credit Scores Closer | Center for Democracy & Technology
"You’ve always been careful to protect information on your Facebook profile. Your political views and wall are only available to your closest friends. Your photo albums show you sipping tea in tweed jackets – those photos of you playing beer pong were scrubbed long ago. But you’ve never been too concerned that anyone who Googles you can see a list of your friends. After all, what can a list of your friends tell a stranger about you anyway?
A lot, it turns out. Fast Company just published a fascinating piece on its blog about the mapping of social network data, a growing facet of the practice called Social Media Monitoring (SMM). SMM is the logical confluence of two trends: an advertising-supported Internet that has a voracious appetite for information about consumers in order to deliver targeted ads and a rapid increase in the amount of information individuals make available online, mainly through social networking. As CDT Vice President Jim Dempsey told Fast Company, “It's only logical that marketers would be looking for value in that information.”
Fast Company focused on Rapleaf, a San Francisco-based company that consolidates publicly available information about your Facebook friends, Twitter followers, and Amazon.com book reviews. Marketers' assessments of you can be influenced not only by what you reveal online, but also by what is known about your online friends, such as their purchasing habits and credit scores. "
The Rise Of Networks, The End Of Process - /Message
"And some, a few, are trying to think through a new model for business, reconstructed around what we have learned in the open web, balanced with what we know about the conduct of business. A new hybrid, intentionally devised to keep the best of the old (or at least the parts that will still work) and fuse that with the new, social models that dominate the web revolution.
From a social viewpoint, the architecture of business seems all wrong. People aren't really designed to do one thing, like a cog in a watch. They have various relationships with other people, and through these relationships they have influence on the work going on all around them. They are not alone, like a moth in a bell jar. We are not alone, in our work. Even the most repetitive of work -- screwing bolts on an assembly line, or delivering the mail -- happens in the context of other people, and is made more valuable by their exertions.
Increasingly, people's work is being viewed as a shared aspect of social relations. Time is a shared space, where we cooperate toward shared ends.
One casualty of this large-scale shift in business doctrine may be the hallowed business process. The notion of a process -- a defined series of steps in the production of goods or the delivery of services -- subordinates individuals to the their roles in the process.
For decades, business planners have made a distinction between repetitive, lock-step processes, where very little variability is involved (think pharmacy), and more free-form, unstructured processes where a higher degree of variability is expected (think emergency room). Taking the abstraction of a process out of the world of chemistry, manufacturing, and logistics, and treating the people involved as so many chemicals, gears, or trucks seemed like a good idea in the past, but is not going to be workable, going forward.
We will have to devise a new, richer way to think about people's interactions -- via social networks -- and our connection to mechanical processes and devices."
Social Wargaming: Now Looking For Teams «
"I’ve been collaborating since with web ecologist Alexy Khrabrov on using games as a way of creating these focused scenarios that people can experiment with. Beyond being fun, it’s also a way of gathering data around what works and what doesn’t in terms of shaping and influencing social structures online.
Think of it like computer security Capture The Flag, but for social engineering and social hacking.
The general idea is this: judges will specify a “battleground” of unknowing, target users (who aren’t aware a game is going on) that form a common pool competed over by all the participants. Groups of teams will then descend on them, trying to get these people to behave in a particular way or influence the overall shape of the social structure. We keep score. And then teams are ranked accordingly. The hope is that teams will mine data about the targets and try to develop a strategy based around available data about the social terrain of the situation."
An introduction to social media for journalists « Reportr.net
"Valuable social networking presentation for the News21 Carnegie-Knight Initiative for the Future of Journalism Education.
It’s by Jeremy Rue, multimedia training instructor for the University of California-Berkeley Graduate School of Journalism."
Nebul.us: Visualizing (and Sharing) your Online Activity - information aesthetics
"Nebul.us is a new startup focusing on revealing the online activities of users through the interactive visualization of Internet usage patterns in real-time. It aims to become a social site for sharing content with friends (or to the public at large), or a productivity enhancing site for figuring out how one is spending time online.
After installing a browser plugin, the service will start monitoring the browsing history. Typical Web2.0 profiles like Facebook, Twitter, last.fm or YouTube can be added as well to complete the view of online activities (note that the initial setting is set to 'private', and information about visits to individual sites can also be shared with 'friends' or blocked). "
Promising Practices in Online Engagement | Public Agenda
"n this paper on promising practices in online engagement, we want to take a closer look at a selection of online engagement practices, from high-level national politics to our most immediate public realms, our neighborhoods. The patterns of opinion shaping, dialogue and decision making on each level have changed through the widespread availability of new communication tools. Nonetheless, the differences between scope of engagement and communication tools can be tremendous. At a national level, partisanship strongly affects the political discourse in the general online realm. We will highlight multiple approaches that try to bridge this divide and bring together individuals from all sides in meaningful dialogue.
While we focus here on a range of national and local examples, we have organized what follows according to a number of principles that we think are especially salient:
* Allow citizens to set priorities
* Use citizens as fact-finders
* Generate bipartisan buy-in
* Merge online and face-to-face engagement
* Help experts and citizens to collaborate
* Foster local problem-solving"
A look at a future of the social web
"Brian Solis writes a thought-provoking post about how he sees the future of the social web, prompted by a Forrester report of the same name published in April.
Forrester’s research examined what’s happening in the context of what they describe as the five eras of the social web that began over a decade ago and continues through 2014. Their arguments on how the web is developing and evolving is nicely illustrated in this graphic from their report: how the five eras overlap and how the metamorphosis that’s happening is accelerating, driven by technology as a catalyst amid people’s rapidly-changing online behaviours."
Top Ten Best Visualization Tools for Social Media, Blogosphere, Internet & News | InventorSpot
"Visualization is a technique to graphically represent sets of data that makes it easier to read and understand. Tools for visualization exist in search, social networks, online communities, mobile apps and desktop applications.
"
Social Media Influence Elections, Not Laws - Digital Life Blog - InformationWeek
"We've seen how social media like Twitter and Facebook can be used as part of a winning election strategy, but the same tools don't seem to influence elected officials or public policy.
Maybe it's because elected officials are rarely on Facebook or Twitter themselves -- those posts you see are from their proxies. Or maybe there's something different about the dynamic when it comes to generating momentum for or against a given law -- it's easier to get excited about a person than a law -- but there's also more fragmentation in cyberspace.
What I mean is, it's pretty easy to coalesce electronic activity -- both for and against -- around a particular candidate. Particularly when a social-media-savvy manager is running a campaign, it's fairly easy to ensure that the "official" Facebook page or Twitter account gets all the hits.
But it’s very different with issues, even big ones, because no one owns an issue the same way a campaign manager owns a candidate. "
Coming to Google Labs: Social search results | The Social - CNET News
"SAN FRANCISCO--Google Vice President Marissa Mayer made a surprise announcement at the Web 2.0 Summit in San Francisco on Wednesday: "Social Search," a new Google Labs experiment that will bring in search results from a member's social-network contact circle.
It'll be launching as an opt-in project in the next few weeks. Then, you'll need to have a Google account and set up a Google Profile to fill in information about the social networks that you use. Google first launched Profiles about a year ago.
"What we've done here is inserted, on the bottom of the page, content written by people in your social network," Mayer said, adding that Google hopes this will "really improve the overall relevance, comprehensiveness, and quality" of search results. A search for a local restaurant, for example, could bring up your friends' Yelp reviews for the same establishment. A search for travel destinations could bring up a post from a friend's blog."
Twitter, Google SideWiki & Wikileaks Can't Be Gagged! | InventorSpot
"It's becoming more and more difficult for traditional gatekeepers like the government to control the flow of information to the people. In years past when the authorities issued a "gag order" against the media, they could easily enforce it. Not the case in today's social media world!"
Smartphones increase email usage amongst students: ExactTarget - Mobile Marketer - Researc
"A new ExactTarget study found that text messaging and social networking increased the use of email, not decreased, as many in the industry have predicted.
The global study of 2,000 technology consumers found a correlation between usage of email, instant messaging, text messaging and social networks. ExactTarget said a key finding is the fact that people are adopting social media and that is increasing their email usage."
BBC - Digital Revolution Blog: Rushes Sequences - Howard Rheingold interview - USA (Video)
Video: Howard Rheingold is a writer, teacher and commentator on modern communications technologies, such as the web, and originator of the term 'virtual community'.
This is a sequence from Digital Revolution presenter Aleks Krotoski's interview with Howard as part of programme one's filming in the USA.
7-step plan to Social Media Measurement for Higher Ed Institutions | collegewebeditor.com
Here are the 7 steps:
1. Define measurable goals for social media activities.
2. Choose key performance indicators (KPIs) carefully.
3. Plan ahead and properly set up the right measurement tools.
4. Capture the data at preset intervals.
5. Don’t forget some benchmarking.
6. Share your measurement data.
7. Use measurement data to craft your next moves.
8 ways to use social media in the newsroom | Socialbrite
8 ways to use social media in the newsroom
Motorola's Social Networking Phone Gets Priced - Tom's Guide
Motorola's recently revealed CLIQ smartphone is a little bit on the weird side. As far as smartphones go, it looks fairly decent. However, Motorola has decided to target social network addicts so it's very Facebook, Twitter and MySpace orientated.
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