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May
13
2012
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The key answer that defines the postdigital enterprise is to shift attention from the cost side to the value side. Rather than treating employees as cost items that need to be managed wherever possible, why not view them as assets capable of delivering ever increasing value to the marketplace? This is a profound shift in focus. For one thing, it moves us from a game of diminishing returns to an opportunity for increasing returns. There is little, if any, limit to the additional value that people can deliver if given the appropriate tools and skill development.
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There’s not just a gap in understanding. There’s a gap in preparation for the disruption wrought by the empowerment of people.
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