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Howard Dunlavy

Howard Dunlavy's Public Library

11 Dec 09

Short-Term Memory and Web Usability (Jakob Nielsen's Alertbox)

Individual Differences
Although the average human brain is better equipped for mammoth hunting than using websites, we're not all average. In fact, there are huge individual differences in user performance: the top 25% of users are 2.4 times better than the bottom 25%.

At the extreme, only about 4% of the population has enough brainpower to perform complex cognitive tasks such as making high-level inferences using specialized background knowledge. Most likely, you're in this elite group. And, worse yet, so are many other members of your Internet team. (And the rest are definitely in the top 25%, which is also much better than average users.)

www.useit.com/...short-term-memory.html - Preview

usability

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