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Jun

2008

Eric Von Hippel's Homepage

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Jun

2008

Putting people first » CHI 2008: a selection on strategic issues

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2008 CHI conference list papers selection strategy planning methodology

practices and designs ‘for the full range of human experience’
aesthetic, affective, and ludic that emphasize particular qualities and contexts of experience
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- These developments can be viewed in terms of one of the seminal commitments of HCI, ‘to know the user’.
- We propose that an interactional perspective on how emotion is constructed, shared and experienced, may be a good basis for designing affective interactional systems that do not infringe on privacy or autonomy, but instead empowers users.
- An exploratory study aimed at understanding how users form evaluative judgments during the first experiences with a product as well as after four weeks of use.
- evaluative judgment related to the overall satisfaction with the product, was largely formed on the basis of pragmatic aspects (i.e. utility and usability) during the first experiences;
- beauty judgments were largely affected by stimulation (e.g. novelty) during the first experiences. Over time stimulation lost its power to make the product beautiful in the users’ eyes.
- 1) a bottom-up ‘ideas’ culture, (2) a data-driven engineering approach, (3) a fast, highly iterative web development cycle, and (4) a global product perspective of designing for multiple countries.

Apr

2008

The 13 Most Popular Methods for User Centered Design | The Customer Experience Labs

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design innovation methods research tools usability user ux UCD methodology

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